Onsite Concierge

Associa is building the future of community for nearly five million residents worldwide. With more than 225 branch offices across North America, our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit

We are currently looking for a part‑time Concierge team member who is dedicated to a gorgeous active living community and shares our vision, values, and commitment to superior customer service.

Concierge team members are responsible for greeting and assisting homeowners and guests with helpfulness and courtesy. They direct visitors to the proper department or individual, announce visitors to staff by providing prudent information (name, address, nature of visit, appointment/walk‑in), monitor conference rooms, coordinate courier bag pick up, issue and monitor key fobs when assigned to guests, and more.

We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

$18.00 hourly rate

• Welcome clubhouse homeowners and guests; answer questions; register visitors and issue visitor tags as required; issue fobs upon receipt of collateral.
• Accept and issue receipts as requested for homeowner payments.
• Ensure the conference rooms are neat and tidy at all times (assist with clean up as necessary).
• Accept package delivery and advise recipient when delivered packages are received at reception area.
• Performs various administrative/managerial tasks in support of facility's mission.
• Follows and enforces all community safety and security policies, programs, procedures and rules, and regulations.
• Other duties as assigned.

• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Professional communication skills (phone, interpersonal, written, verbal, etc.).
• Professional customer service skills.
• Self‑motivated, proactive, detail oriented and a team player.
• Time management and time critical prioritization skills.
• High school diploma, High School Diploma or GED Required.
• 0 – 3 years of directly related or closely related experience.

Approximately 16–20 hours per week. This vacancy also requires flexibility to cover staff absences and events as needed. (T/TH/Sat 6:30 am‑2:30 pm, Sun 6:30 am‑1:30 pm). Reliable, timely, able to work weekends solo without support staff.

• Non‑Typical office environment (frequent standing, walking, talking, etc.), both inside activities and outside activities.
• Frequent social interaction.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and to reach above the shoulders with hands and arms in order to file a variety of documents;

use hands and fingers to input data to an information system, and talk or hear in order to gather and provide information on departmental processes. The employee is often required to sit in order to process information and conduct data entry activities.

Work is performed in a climate‑controlled office without exposure to adverse environmental conditions such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, traffic hazards, toxic agents, violence, disease, or pathogenic substances.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.