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Customer Success Mgr./ CSM Customer Service Rep HelpDesk/Support Technical Support

Customer Success Advocate - FinTech & Blockchain

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: Figure Lending LLC
Full Time position
Listed on 2025-12-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 22 USD Hourly USD 22.00 HOUR
Job Description & How to Apply Below
A financial services company in Reno seeks a Customer Success Associate to manage inbound communications and ensure an exceptional customer experience. Responsibilities include helping customers navigate loan applications, providing troubleshooting assistance, and promoting brand trust. Candidates should have at least 1 year of customer-facing experience and be adaptable in a high-volume, fast-paced call center. This full-time role offers a pay rate of $22/hr, plus benefits including health insurance and PTO.
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