Transportation Coordinator
Listed on 2026-10-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
The Transportation Coordinator is responsible for customer service activities, such as responding to inquiries, processing orders, and handling customer complaints/questions in a prompt, courteous and effective manner.
Who We Are:GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:- Maintains a good working relationship with customers by responding to & filtering inquires and complaints concerning receipts, invoices, shipments, inventory counts, etc by either phone or email
- Refers service or billing issues to designated departments for investigation
- Processes and inputs customer orders and receipts within the TMS Mercury Gate
- Tracks/traces orders using TMS and Online Tracking Websites
- Other duties as required and assigned
Experience
- High school diploma or GED (General Education Diploma) equivalency
- Minimum 6 months related experience and/or training; or equivalent combination of education and experience
- Knowledge in customer service position preferred
- Ability to occasionally lift and/or move up to 25 pounds
- Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
- Access wages early with the Rain financial wellness app
- Health, dental, and vision insurance after 30 days of employment
- Paid maternity and parental leave
- Access to career development, employee resource groups, and mentorship programs
- Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
- Free financial wellness programs
- Opportunities to volunteer and give back to your community.
- + more!
Equal Opportunity Employer
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