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Enterprise Customer Care Specialist – National Accounts

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: MSC Industrial Direct Co.,Inc.
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 32000 - 50000 USD Yearly USD 32000.00 50000.00 YEAR
Job Description & How to Apply Below

MSC Industrial Supply Co. is hiring for a Representative, Customer Care – Enterprise in Reno, NV.

The role focuses on inbound calls, emails, Web and EDI orders, chat, and third-party portals for MSC's largest National Account customers, delivering quotes, orders, and service in line with contractual standards. Success requires strong customer service, sales skills, and proficiency with MSC systems (AS/400, Oceana) and the MSC website; bilingual ability is a plus.

We invite applications for the Enterprise Customer Care Specialist – National Accounts position located in Reno, NV, United States.

This posting is for the Enterprise Customer Care Specialist – National Accounts role at MSC Industrial Direct Co.,Inc., based in Reno, NV, United States.

We are looking to fill the Enterprise Customer Care Specialist – National Accounts position at MSC Industrial Direct Co.,Inc. in Reno, NV, United States.

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