Assistant General Manager

ABOUT GRAND SIERRA RESORT

Located in the heart of the beautiful Reno‑Tahoe region, Grand Sierra Resort (GSR) is an all‑encompassing casino‑resort with nearly 2,000 newly‑renovated guest rooms and suites, 200,000 square feet of meeting and convention space, 1,400 slot machines, 50 table games, a poker room featuring seven tables and the Infinity High Limit Room. The destination’s premier gaming property offers visitors a wide variety of amenities including the 2,500+ capacity, critically‑acclaimed Grand Theatre, home to Reno‑Tahoe’s finest entertainment experience, exhilarating nightlife at the spectacular LEX Nightclub, more than a dozen delectable restaurant and dining choices including Charlie Palmer Steak and Lounge, a spa, branded retail shopping, a remarkable year‑round outdoor pool and fire pit experience, Reno’s largest outdoor ice skating rink, a two‑screen cinema, a 50‑lane bowling center, adrenaline‑pumping rides and an aqua golf driving range.

For more information, please visit  or to make reservations call  For the latest and greatest news on GSR, find us on Facebook, Instagram and Twitter.

The Assistant General Manager is responsible for providing leadership and direction for the Casino Operations departments. The AGM will analyze trends in each gaming department, which consists of over 1300 Slots, 35 Table Games, 7 Poker Tables, Keno and Sportsbookto understand the strengths and weaknesses in the market. The AGM will identify and execute growth initiatives and practices. This role will establish short/long term vision and goals for the Casino department, with the ultimate goal of increasing net income and market shares throughout the casino.

Ensures activities within all departments are performed in accordance with the company’s strategic business objectives, budget guidelines, company standards and policies.

Results oriented, hands‑on professional with the ability to deal effectively and interact well with the guests and team members. Will be a strong executive presence on evenings and weekends for Casino Operations and must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

include the following. Other duties may be assigned.

• Provide excellent service to guests, internal and external through active guest engagement and positive attitude.
• Works closely with Department Directors, directly oversees all Gaming and Security divisions, as well as other departments as assigned.
• Establishes performance and profit objectives for short‑term and long‑term goals.
• Recommending and managing appropriate staffing levels at the Casino.
• Regularly reviews and evaluates departmental performance, working with department heads to take the appropriate steps necessary to resolve unsatisfactory results or conditions.
• Delegates responsibility and authority to the appropriate department managers with regard to various aspects of the overall property operations/
• Reviews departmental reports, addressing potential conflicts and/or misinformation.
• Facilitates the flow of information throughout the property, and develops effective procedures and controls, by organizing and presiding over regularly scheduled meetings.
• Held accountable, to the highest degree, for the accuracy and thoroughness of property records and reports.
• Recommends revisions, updates and new casino policy and procedures.
• Ensures compliance with all casino policies, procedures, appropriate
• Provide for the fair and equitable treatment of all employees.
• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retains employees through involvement in employee training and development.

• Gaming industry experience for 15+ years.
• Senior Resort & Gaming Management experience in gaming for 10+ years.
• Property size experience must include hotel and 1000+ slots.
• Must be able to demonstrate and generate financial statements and performances for the casino to indicate trends and forecasts of casino performance.
• Experience overseeing non‑gaming departments
• Bachelor's Degree

• Ability to read and interpret documents…