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Benefits Coordinator

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: Grand-Sierra-Resort-and-Casin
Full Time position
Listed on 2026-10-30
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

  • Maintain and be primary contact with all team members and department leadership for FMLA and ADA processes.
  • Prepare FMLA/ADA packets to provide within 5 days of team member request(s) once eligibility is verified.
  • Review physician forms and verify completion of required information, then provide to Benefits Manager for approval.
  • Provide Short term and Long term disability forms as needed.
  • Submit disability claims online to current company insurance provider.
  • Provide monthly report to corporate including all current team member leaves.
  • Retrieve insurance premium payments from team members as needed and deliver to appropriate management.
  • Prepare and send out monthly eligibility team member information via digital displays, email, social media, physical
    letters, etc.
  • Audit benefit enrollments for completion and verify dependent documents have been received.
  • Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options available to the group.
  • Mail out forms and documents to current and prior team members as needed.
  • Scan documents to be entered into Datamagine.
  • Assist via phone or in person with any team member benefit and/or leave questions and requests.
  • Any other duties as assigned within the scope of this job description.
KNOWLEDGE/SKILLS/ABILITIES
  • Knowledge of all applicable laws concerning medical insurance, HIPAA, FMLA, etc.
  • Proficient computer skills including Microsoft Excel, Word, Power Point, etc.
  • Excellent written and verbal communication skills, customer service and ability to maintain confidentiality
  • Must be highly motivated, a self-starter who is able to juggle multiple projects simultaneously and successfully, many
    with tight deadlines
  • Must be able to work well as part of a team as well as work independently.
  • Ability of simple reading, writing, math, and task completion skills is required.
  • Must have the following skills: clerical, compiling, analyzing, precision working, following instructions, memorization
    and problem solving.
  • Ability to speak Spanish preferred but not required.
  • Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Must be a minimum of 21 years of age.
EDUCATION and/or EXPERIENCE
  • Minimum 1 year experience in Benefits administration or Human Resources is required or any combination of
    education, training, or experience that provides the required knowledge, skills, and abilities.
PHYSICAL DEMANDS
  • While performing the duties of this job, the team member is constantly sitting and occasionally standing, walking,
    reaching overhead, and bending over during the duration of their shift.
  • Must be able to lift/carry 10lbs or less.
  • The team member will constantly have repetitive use of both hands and require frequent light grasping motions and
    occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required.
  • Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
  • The physical demands described here are representative of those that must be met by a Team Member to
    successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
    individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
  • Work performed consistently indoors alone and frequently with and around others. Team Member will perform work
    face-to-face including verbal contact with others around computer equipment and other electrical devices.
  • The noise level in the work environment is usually moderate.
  • Team Member may be exposed to odor and/or secondhand smoke.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
    functions.
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