Patient ACCESS Representative Reno

PATIENT ACCESS REPRESENTATIVE

Full time position in Reno, Nevada at Northern Nevada Health System.

The Patient Access Representative is responsible for scheduling, greeting, pre‑registering and registering patients, verifying insurance benefits, checking for authorizations and collecting patient financial responsibility. The role includes professional customer service, timely resolution of customer problems, coordination of services, and communication of revenue cycle related issues to patients and hospital colleagues.

• Greet patients, families and visitors courteously and answer questions.
• Pre‑register and register patients, verify insurance benefits and authorizations.
• Obtain patient signatures for required forms and collect patient financial responsibility.
• Run estimates and provide accurate financial information.
• Communicate revenue cycle related issues to patients and hospital colleagues.
• Coordinate services and resolve customer problems efficiently.

• High School Diploma required.
• Patient registration experience preferred.
• Healthcare experience preferred.
• Excellent verbal and written communication skills.

• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision and prescription drug plans.
• 401(k) with company match and discounted stock plan.
• Challenging and rewarding work environment.

Direct link: