Case Manager - Primary Care

Case Manager – Primary Care

Join Northern Nevada HOPES as a Case Manager – Primary Care. We are looking for a Very Special Case Manager to Join our Team.

Case Management services serve as a hub for communication, collaboration, and support for patients working with interdisciplinary teams. Case Managers at HOPES provide Non‑Medical Case Management services to patients by completing Social Determinants of Health (SDOH) screenings, developing a Care Plan, and providing referrals and related service navigation that improve overall health outcomes.

Case managers use a holistic, patient‑centered approach to identify barriers to health outcomes. Leveraging evidence‑based and harm‑reduction rooted practices, they provide care coordination in partnership with patients to meet individual goals. Their work includes completing assessments, care planning, group facilitation, service enrollment, and continued case review—all aimed at improving patient self‑sustainability and overall health. They collaborate with interdisciplinary teams and community resources to address identified barriers, supporting patients in achieving their goals through ongoing care planning and support.

The case manager upholds department and agency standards for patient care by engaging in case consultation, interdisciplinary meetings, and continuous educational opportunities.

We seek individuals passionate about helping others and eager to grow in a supportive, mission‑driven environment. Experience in case management and a commitment to holistic, patient‑centered care are essential.

• 100% employer‑paid health insurance
• Life insurance options
• 3 weeks of PTO in the first year
• 12 paid holidays annually
• Paid Parental Leave (after 12 months)
• 24/7 Employee Assistance Program
• to view the full list of benefits

• Entry level

• Full‑time

• Other
• Hospitals and Health Care (Industries)