Social Work Care Coordinator -OP

Position Purpose

This position is responsible under the supervision of the department manager for providing patients and families with emotional support, advocacy as appropriate, financial information, transitional care planning, and social work services. It also serves as a liaison between the medical staff and the patient/family, providing interventions designed to minimize patient stress and maximize coping skills. The role requires the ability to advocate on behalf of the client to ensure their connection to necessary resources for their continued success.

This role provides psychosocial services to patients, families, and consultation to staff to assist in dealing with barriers to patient self‑management. It works as an integral member of the patient’s interdisciplinary care team, offering condition‑specific educational information, resources, and support to assist patients, families, and caregivers. The position includes psychosocial assessment, care planning, implementation of appropriate interventions, and evaluation of patients and families across the lifespan.

It also reviews and evaluates each case to establish care plan priorities and, for certain programs, may interact with patients outside a Renown facility via phone, in‑person appointments, or home visits.

• Knowledge of social work skills, theories, and intervention.
• Ability to complete psychosocial assessment and develop and implement care plans specific to the patient’s unique needs and conditions.
• Requires knowledge and understanding of medical terms.
• Ability to work effectively as a collaborative member of an interdisciplinary team, and to facilitate close working relationships and cooperation within the Health System and community.
• Ability to apply independent and mature judgment and establish priorities.
• Ability to interact effectively with persons of differing ethnic and socio‑economic backgrounds.
• Demonstrates the knowledge and skills necessary to provide care, based upon the physical, motor, sensory, psychosocial, and safety needs and development, to the age of the patient.
• Skills to assist patients, families, and caregivers in coping with crisis situations.
• Knowledge of community resources available to meet the psychosocial needs of patients.
• Ability to perform initial assessments on referred patients within time frames determined by the department.
• Ability to demonstrate creative problem solving and critical thinking.
• Provides patients and caregivers the knowledge, skills, and support necessary to empower them to be successful with self‑management.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Education: Must hold a Master’s degree in Social Work and possess working‑level knowledge of English.

Experience: Minimum two years in the social service field; applicants with health‑care experience preferred.

License: Must obtain and maintain a State of Nevada Social Work license (LSW, LISW, LCSW, or LASW). For Renown Home Health, Hospice, and Community Care Management positions, a valid Nevada or California driver’s license and current automobile insurance are also required, along with background checks per Nevada statutes.

Certification: Current Basic Life Support (BLS) certification by the American Heart Association is required for Renown Home Health and Hospice positions.

Computer/Typing: Must be able to acquire necessary computer skills within 90 days of hire to complete online learning, policy forms, benefits enrollment, and other job‑specific tasks.