Peer Support Specialist

# Peer Support Specialist

Requisition :
189778

Department:
200746 Crisis Center

Schedule:

Full Time - Eligible for Benefits

Shift:
Night Category:
Clerical & Administrative Support Apply Now## Position Purpose Peer Support Specialist plays a blended role, peer support specialist and mental health tech. Providing administrative support and direct client care in behavioral health settings. Responsibilities include delivering peer support services grounded in lived experience, offering emotional support, empowerment, and guidance to individuals facing mental health and/or substance use challenges. Utilizing lived experience and a recovery journey this employee offers empathy, encouragement emotional support, and practical guidance to empower individuals facing a behavioral health and/or substance use challenges.

This position operates within collaborative team environment working closely with behavioral health professionals and community resources. Utilizing lived experience and a recovery journey this employee offers empathy, encouragement, support and practical assistance to empower individuals on a path to recovery. This position operates within collaborative team environment working closely with behavioral health professional, and community  addition to duties listed above, this role includes performing all patient registration and reception functions with accuracy and professionalism.

Duties involve collecting and verifying demographic, insurance, and financial information; confirming eligibility and benefits; obtaining required pre-authorizations or notifications from payers; and accurately documenting all information into the electronic health record. The MHT/Peer ensures that all intake paperwork and consent forms are completed and signed in accordance with regulatory and organizational policies. By facilitating timely, respectful, and thorough registration and verification processes, the incumbent supports smooth access to care and helps ensure appropriate reimbursement for services rendered.##

Nature and Scope The ideal candidate will have a strong commitment to promoting mental health and wellness, as well as excellent communication and interpersonal skills.
** Administrative & Registration Duties*
* • Perform accurate registration, insurance verification, and demographic data collection.
• Ensure appropriate payer identification and sequence; obtain necessary authorizations.
• Explain and obtain signatures for clinical and financial consent forms.
• Maintain confidentiality in compliance with HIPAA and Joint Commission standards.
• Document all required information accurately and in a timely manner.
• The incumbent is responsible for ordering entry and reception functions and assists in completing departmental tasks.
** Peer Support/MHT & Direct Care*
* • Provide one-on-one and group peer support sessions for individuals in recovery.
• Provide oversight into the mental health facility, monitor the patients and conduct routine rounds to monitor the patients.
• Promote recovery, autonomy, and self-advocacy using lived experience in a non-judgmental manner.
• Assist with crisis prevention, de-escalation, and maintaining a safe therapeutic environment.
• Share recovery insights with staff and community partners to promote understanding of behavioral health recovery.
• Serve as a role model of recovery, demonstrating hope, resilience, and self-determination in overcoming obstacles.
• Advocate for the rights and needs of individuals receiving mental health services, ensuring their voices are heard and respected.
• Empower individuals to actively participate in their treatment planning and decision-making processes, fostering a sense of autonomy and self-efficacy.
• Advocate for the rights and needs…