Front Desk Relief Supervisor
Job in
Reno, Washoe County, Nevada, 89550, USA
Listed on 2025-12-01
Listing for:
Peppermill Resort Spa Casino
Full Time, Per diem
position Listed on 2025-12-01
Job specializations:
-
Hospitality / Hotel / Catering
Hospitality & Tourism, Hotel Front Desk, Guest Services, Front Desk/Receptionist
Job Description & How to Apply Below
Overview
Join to apply for the Front Desk Relief Supervisor role at Peppermill Resort Spa Casino
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3 weeks ago Be among the first 25 applicants
The Front Desk Relief Supervisor assists the Hotel Shift Manager or Supervisor by effectively managing the hotel inventory and provide direction and assistance to employees.
Responsibilities- Ensure efficient and professional guest-focused experience during registration, check-out, and over-the-phone interaction.
- Support front desk associates in resolving guest challenges/complaints as needed.
- Observe front desk associates to ensure that established procedures are followed.
- Assist with maximizing revenue with suite upgrades and rate integrity.
- Assist on the front line as needed.
- Assist in maintaining same day inventory and selling strategies.
- Assist with the Hotel Night Audit ensuring it is completed accurately.
- Ensure all required reports and forms are completed daily.
- High school diploma or G.E.D.
- Minimum of one year Front Desk experience.
- Two or more years of customer service experience.
- Must be able to work independently and perform well under pressure.
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Hospitality
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