Convention Operations Assistant Manager Job Reno area,Nevada USA,Hospitality / Hotel / Catering

Essential Duties And Responsibilities

Responsible for the management and planning of meetings/conventions and related activities.
Attend Banquet Event Order (BEO) and staff meetings and perform as a team leader in the event delivery process.
Work with Sales Managers and assign appropriate space needed by groups for RFPs and contracts.
Manage the planning, execution, and supervision of assigned conventions per the contract and the client’s requirements.
Communicate all group specifications and history to the appropriate operational departments. Ensure that all specifications are implemented and executed to established guidelines.
Ensure the proper use of function space, exhibit hall and overall event space. Maximize group’s revenue by referring available goods, services, attractions, and sub-contractors to convention groups.
Oversee contracted group room blocks to include cutoffs, attrition, etc.
Mediate and resolve any problems that arise with convention group’s attendees and the hotel.
Plan and develop convention programs, resumes, agendas, and services utilizing the Sales and Catering system according to client requirements and established guidelines.
Create external communications to include introductory letters, appropriate property information, and tentative schedule of events for assigned convention groups.
Host planning meetings, site inspections, pre-convention meetings as outlined in convention services departmental guidelines.
Ensure guest satisfaction through the smooth execution of all assigned conventions as measured by pre and post event survey data.
Ensure that all conventions adhere to company policies, fire department regulations, state liquor laws and other applicable government regulations.
Track and report group revenues according to established guidelines
Coordination of all group business as developed by the sales managers.
Maintain well documented, accurate, organized and up to date file management in order to serve guests in the most expedient, organized and knowledgeable manner.
Develop guest profiles and maintain an effective trace system including trace dates and references resulting in superior account service and increased revenues.
Develops strong guest relationships through appropriate client communication and the use of professional, courteous, and ethical interpersonal interaction.
Follow up on all client needs and inquiries in an efficient and expedient manner.
Any other duties as assigned within the scope of this position.

Essential Duties And Responsibilities

Responsible for the management and planning of meetings/conventions and related activities.
Attend Banquet Event Order (BEO) and staff meetings and perform as a team leader in the event delivery process.
Work with Sales Managers and assign appropriate space needed by groups for RFPs and contracts.
Manage the planning, execution, and supervision of assigned conventions per the contract and the client’s requirements.
Communicate all group specifications and history to the appropriate operational departments. Ensure that all specifications are implemented and executed to established guidelines.
Ensure the proper use of function space, exhibit hall and overall event space. Maximize group’s revenue by referring available goods, services, attractions, and sub-contractors to convention groups.
Oversee contracted group room blocks to include cutoffs, attrition, etc.
Mediate and resolve any problems that arise with convention group’s attendees and the hotel.
Plan and develop convention programs, resumes, agendas, and services utilizing the Sales and Catering system according to client requirements and established guidelines.
Create external communications to include introductory letters, appropriate property information, and…