Senior HR Specialist

Company: Keystone CPA
Location: Reno, Nevada – On‑Site
Reports To: Owner/CEO or Designated Firm Leader
Schedule: Full‑Time
Compensation: $78,000–$95,000 annually, depending on experience

About Keystone CPA

At Keystone CPA, we pride ourselves on delivering integrated service solutions that make a difference for our growing client base. Our services, including accounting, tax, wealth advisory, and business brokerage, are designed to create value for both our clients and our team. As Keystone continues to grow, we are building the people, processes, and infrastructure necessary to support a high‑performing professional‑services organization.

Position Summary

Keystone CPA is seeking an experienced, highly organized Senior HR Generalist to own and execute the firm's day‑to‑day Human Resources and employee lifecycle functions.
The role carries clear accountability for
timely
completion
accurate
documentation
, and a consistent
employee experience.

This is a hands‑on role for an HR professional who enjoys creating structure, solving problems, supporting employees and managers, and making sure important people processes actually get completed.

The Senior HR Generalist will serve as a primary resource for employee HR matters and will own or coordinate onboarding, employee relations, performance‑management processes, HR systems, policies, benefits, leave, employee records, offboarding, compliance, workforce administration, incentive‑program administration, and employee experience.

A significant component of this position is ensuring that new employees are fully prepared to join Keystone.

This individual will work closely with firm leadership, managers, the Chief Recruiting Officer, employees, and Keystone's third‑party technology, benefits, HR, and professional advisers.

The ideal candidate is comfortable working in a growing, entrepreneurial professional‑services environment where priorities can move quickly and successful HR requires excellent judgment, attention to detail, personal accountability, and persistent follow‑through.

Key Responsibilities

HR Operations & Employee Support

• Serve as a primary point of contact for employees regarding day‑to‑day HR questions and concerns.
• Maintain accurate employee records, personnel files, and HR documentation.
• Administer and maintain HR processes and employee information within Paylocity.
• Coordinate employment‑status changes, compensation changes, promotions, transfers, and other employee updates.
• Maintain HR calendars and ensure required activities are completed on schedule.
• Develop and improve practical HR processes, checklists, templates, and documentation as the firm continues to grow.
• Coordinate with firm leadership, managers, and third‑party providers to ensure HR responsibilities are completed accurately and timely.
• Ensure HR processes, communications, documentation, and employee support are consistently administered across on‑site, hybrid, and remote employees.

Workforce Administration & People Metrics

• Maintain a current staffing roster, organizational chart, employment‑status information, and position data needed for leadership workforce planning.
• Prepare a concise monthly people‑operations dashboard covering headcount, turnover, open‑position handoffs, onboarding status, performance‑review completion, manager 1:1 completion, material leave or employee‑relations items, and overdue HR actions.
• Maintain an HR action log with accountable owners, due dates, and escalation status for unresolved people matters that require follow‑through.
• Administer and track approved employee incentive programs, including KPIs, scorecards, and bonus metrics, in coordination with leadership.

Once a candidate accepts an offer and transitions from recruiting into employment, the Senior HR…