Director, Workplace Technology

Director, Workplace Technology & Applications

Are you a hands-on technology leader who thrives on empowering others through tools, systems, and data? Do you enjoy rolling up your sleeves to solve business problems at the intersection of IT, operations, and AI? Are you eager to shape how teams across a high-growth company use cutting-edge internal tools, including AI-powered assistants, to do their best work? If so, we invite you to be a part of our innovative team.

As the Director of Internal Technology and Applications, you’ll be a force‑multiplier across Ridgeline by driving forward our strategy for internal technologies, business applications, and data systems. Reporting directly to our Chief Security Officer, you will guide a skilled team while also directly engaging with stakeholders across the company. Your work will support everything from collaboration platforms to AI‑enabled tooling, ensuring the systems our people use every day are intuitive, secure, and aligned with our company’s growth.

This role will be instrumental in delivering practical, high‑impact solutions that improve how work gets done, while leveraging tools like ChatGPT and other emerging technologies to boost productivity and streamline workflows.

At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high‑performing culture. If this excites you, we’d love to meet you.

The impact you have

• Define and lead the strategy for business applications, collaboration platforms, and AI‑driven workplace technologies

• Manage, coach, and develop Ridgeline’s Application Integration Services team to build internal expertise and foster career growth

• Collaborate with business leaders to uncover pain points, identify quick wins, and implement lasting improvements in tooling and workflows

• Build and maintain integration standards for automation, secure identity management, and platform reuse

• Establish and monitor OKRs that align technology outcomes with employee satisfaction and operational success

• Evaluate and manage vendor relationships to ensure we’re building a secure, high‑performing, and future‑ready tech stack

• Partner with Compliance, Security, and Business Operations to uphold governance and operational resilience

• Pilot and promote the adoption of AI‑enabled tools (e.g., ChatGPT, workplace copilots), curating use cases and enabling team‑wide adoption

• Collect feedback and analytics to continuously optimize technology impact

• Cultivate a culture of experimentation, continuous improvement, and shared success

What we look for

• 8–10+ years leading IT, workplace technology, or application integration in fast‑paced, cloud‑native environments

• Demonstrated experience managing enterprise‑grade SaaS systems and productivity platforms (e.g., Slack, Workday, Jira, Okta)

• Strong understanding of automation tools and identity protocols (e.g., SCIM, SAML, Python, low‑code tools like Workato)

• Track record of building and scaling reusable architecture and internal platforms

• Effective project management skills with experience rolling out new tech in iterative, feedback‑driven ways

• Excellent communication skills and a passion for technology that improves people’s day‑to‑day work

• Ability to foster trust and transparency while delivering practical, people‑centered tech solutions

• Willingness to learn about cutting‑edge technologies while cultivating expertise in a business domain/problem space

• An aptitude for problem solving

• Serious interest in having fun at work

Bonus

• Degree in Computer Science, Information Systems, or related field

• Experience working with investment management systems

• Familiarity with Agile methodologies like Scrum or Kanban

• Hands‑on experience scaling AI‑enabled enterprise tooling (e.g., ChatGPT, Glean, workplace copilots)

• Experience with integration observability, infrastructure‑as‑code, or CI/CD automation

• Okta workflows, advanced identity architecture,…