Network Analyst

Join the City of Reno and become part of an amazing team that strives every day to make our community a place we are all proud to call home.

The Network Analyst is responsible for supporting and optimizing the City of Reno's enterprise network environment, including switches, routers, firewalls, wireless systems, server environments, and security platforms across both critical and non-critical infrastructure. The position performs continuous monitoring, incident response, configuration, documentation, and maintenance of network and communication systems to ensure high-availability, scalable, and secure operations.

Typical responsibilities include responding to support requests, analyzing network performance, troubleshooting connectivity issues, recommending and implementing improvements, assisting with infrastructure upgrades, documenting configurations, and coordinating with internal teams and external partners. The analyst also contributes to IT team initiatives, deployment of new technologies, adherence to security best practices, and continuous improvement of network reliability, resiliency, and scalability.

This position is well suited for a candidate who thrives in a dynamic environment, enjoys technical problem-solving, and collaborates effectively with both technical staff and end-users. Strong communication skills, attention to detail, responsiveness, self-motivation, and the ability to adapt to emerging technologies are essential for success.

Applicants must already be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We currently have one vacancy in the Department of Information Technology in which hiring will begin immediately following the close of this recruitment. This recruitment will also establish a list for future vacancies, which will be filled as they occur.

This is both an internal and external recruitment to provide a promotional opportunity for all qualified current classified City of Reno employees and an open competitive opportunity for all other qualified applicants.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

• Upgrade network desktop based systems and correct errors to maintain network and desktop after implementation.

• Install software packages; replace defective or inadequate software packages.

• Configure and manage all network equipment and settings, including switches, routers, wireless WAN equipment, and VoIP equipment.

• Administer all network security, including firewalls and antivirus programs.

• Build, update, back up, maintain, and administer servers.

• Respond to client inquiries concerning systems operation; diagnose system hardware, software and operator problems.

• Maintain contact with vendors and contractors to secure network products and services.

• Instruct users in the proper use of equipment and software.

• Recommend or perform remedial actions to correct problems.

• Coordinate activities with help desk, network services or other information systems groups.

• Provide top level support for all computer and network systems.

• Perform related duties as required.

The following minimum qualifications are required to be met at the time of application.*

Education:

Bachelor's degree from an accredited college or university with major course work in computer science, information systems, or a related field.

* Each full year of work experience in network operating systems beyond the one year requirement will be substituted for one year of the required education (30 semester or 45 quarter hour credits).

Experience:

One…