Claim Associate Entry-Level Workers Compensation Adjuster Training Program; Reno, NV

Overview

Workers’ Compensation Claim Associate I – Level

UP Program

Location: Reno, NV – In OfficeSchedule: Monday–Friday, 8:00 AM–4:30 PM PT (37.5 hours/week)Hourly Rate: $20 to $23 per hour

Ready to launch a career in insurance but not sure where to start?

CCMSI’s Workers’ Compensation Claim Associate I – Level

UP Program is a full-time, paid training program that prepares you to become a Workers’ Compensation Adjuster in just 12–16 months.

This is an entry-level role—no insurance experience required. Whether you’re a recent graduate looking for your first professional opportunity or a career-changer ready for something new, Level

UP gives you the skills, mentorship, and real-world experience to thrive in the claims industry.

Many of our most successful adjusters started as teachers, nurses, police officers, veterans, and customer service professionals. If you’re looking for a career change where your skills transfer directly—and where advancement is clear—our Level

UP program may be right for you.

As a paid Claim Associate I, you’ll work in our Reno, NV office while participating in a structured training curriculum. You’ll start by assisting with medical-only claims and gradually take on more responsibility—learning investigation, evaluation, customer communication, and settlement skills under close supervision. With each step, you’ll be supported by your team, guided by mentors, and measured on clear milestones.

When you successfully complete the program, you’ll be eligible to advance to a Claim Associate II and ultimately a Claim Representative I role, where you’ll manage your own caseload of workers’ compensation claims.

Please note: This is a career pathway training program designed to develop you into a claims adjuster within the TPA space. It is not an HR, risk management, or employer-side role.

• Learn to investigate, evaluate, and manage medical-only workers’ compensation claims

• Assist with indemnity claims under close supervision

• Document claim activity thoroughly and accurately in the claim system

• Learn to establish reserves, evaluate medical documentation, and process payments

• Communicate effectively with clients, claimants, and medical providers

• Manage multiple deadlines and priorities in a fast-paced environment

• Demonstrate accountability, customer service, and attention to detail every day

Required:

• Associate degree or 2+ years of related business or administrative experience

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook)

• Commitment to pursuing a long-term career as a claims adjuster

Nice to Have:

• Prior experience in insurance, medical office work, or knowledge of medical terminology

• Experience handling confidential information in a professional setting.

• Progression through Level
  
  UP training milestones and evaluations

• Demonstrated mastery of claims handling skills under supervision

• Responsiveness to team guidance and client needs

• Growth in independence, judgment, and accuracy as responsibilities increase

• 4 weeks PTO + 10 paid holidays in your first year

• Medical, Dental, Vision, Life, and Disability Insurance

• 401(k) and Employee Stock Ownership Plan (ESOP)

• A structured training program with clear advancement opportunities

• A supportive, in-office work environment with dedicated mentorship

The posted wage reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual pay will be based on experience, qualifications, and internal equity. This role may also be eligible for additional compensation or bonuses.

Visa Sponsorship: CCMSI does not provide visa sponsorship for this position.ADA Accommodations: CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance, please contact our team.Equal Opportunity Employer: CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws,…