Director of Business Intelligence

Director of Business Intelligence leads the organization’s data strategy, ensuring accurate, timely, and actionable insights that drive operational excellence and strategic decision‑making. This role is pivotal in leveraging data to optimize performance, support value‑based care initiatives, and advance organizational goals.

The Director of Business Intelligence oversees enterprise‑wide data governance, analytics, and reporting functions. Working collaboratively with leadership and cross‑functional teams, this role transforms complex data into meaningful insights that inform strategic planning, financial performance, and quality improvement initiatives.

Essential Functions Leadership & Strategy

• Champion Northern Nevada HOPES’ mission and culture, aligning departmental operations with organizational values.
• Develop and execute a comprehensive data governance framework to ensure integrity, security, and compliance.
• Establish strategic goals for the Business Intelligence unit that align with organizational priorities.
• Lead visioning, planning, and implementation of innovative data solutions to support operational efficiency and growth.

Data Management & Analytics

• Oversee data sourcing, integration, and validation processes to ensure accuracy and reliability.
• Design and maintain dashboards, reports, and analytics tools for real‑time performance monitoring.
• Compile and interpret business intelligence trends to provide actionable recommendations for leadership.
• Utilize predictive analytics and modeling to identify opportunities for improvement and future growth.

Performance & Quality Improvement

• Develop and monitor key performance indicators (KPIs) for programs and departments.
• Support Continuous Quality Improvement (CQI) initiatives through data‑driven insights.
• Provide feedback and resources to teams for performance enhancement and compliance adherence.
• Modify processes and programs based on data analysis to achieve desired outcomes.

Collaboration & Communication

• Partner with executive leadership to guide strategic decisions using data insights.
• Facilitate cross‑departmental collaboration to ensure data‑driven alignment of goals.
• Communicate complex data findings in clear, actionable terms for diverse audiences.

Compliance & Risk Management

• Ensure adherence to regulatory requirements and organizational policies related to data usage.
• Develop processes to maintain compliance with federal, state, and payer reporting standards.

Are you passionate about helping others and looking to grow your career in a supportive, mission‑driven environment? Join one of Northern Nevada’s Best Places to Work – Northern Nevada HOPES!

At HOPES, we’re more than just a healthcare provider — we’re a team of changemakers dedicated to delivering affordable, high‑quality medical, behavioral health, and support services to everyone in our community.

Purpose‑Driven Work

Be part of a team that’s transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada.

People‑First Culture

At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do.

Career Growth & Development

We invest in your future by offering a mentorship program, leadership and soft‑skills training, networking opportunities, and support for continuing education.

Exceptional Benefits

• 100% employer‑paid health insurance
• Life insurance options
• 3 weeks of PTO in your first year
• 12 paid holidays annually
• Paid parental leave (after 12 months)
• 24/7 Employee Assistance Program

to view a full list of benefits.

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