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Customer Success Mgr./ CSM Event Manager / Planner Emergency Crisis Mgmt/ Disaster Relief

Member Advocate Team Lead

Job in Reno, Washoe County, Nevada, 89550, USA
Listing for: Affinity Development Group
Full Time position
Listed on 2026-01-13
Job specializations:
  • Management
    Event Manager / Planner, Emergency Crisis Mgmt/ Disaster Relief
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Event Manager / Planner, Emergency Crisis Mgmt/ Disaster Relief
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A customer service management firm in Reno, Nevada is seeking a Member Advocate Supervisor-I. This role is vital for leading and coaching a team of Member Advocates to ensure high-quality service. The Supervisor will monitor performance, provide feedback, and work closely with management to enhance operations. Candidates should have at least 5 years of contact center experience, including 3 years in a supervisory role, and possess excellent leadership and communication skills.

Flexibility for weekend work is required.
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