General Manager - Lake Tahoe

GENERAL MANAGER / AREA GENERAL MANAGER (DOE)

On-Site

Full-Time | Competitive Base Salary + Performance Incentive

Reports To:

Regional Vice President

RMC is looking for an exceptional General Manager / Area General Manager, depending on experience, to lead our XXXX office operation and help shape the continued growth of RMC.

For more than three decades, RMC has built its reputation differently: locally, personally, and through relationships. Our teams do not simply operate in the destinations we serve. They live there, know them, love them, and build the local relationships that allow us to create experiences others simply cannot.

This role sits at the heart of that promise. The GM/AGM will be the senior in-market leader responsible for bringing together sales, operations, people, partnerships, financial performance, and the client experience. The opportunity is to grow a remarkable destination business while protecting the local expertise, creativity, relationships, and extraordinary service that make RMC special.

This is a highly visible, hands‑on leadership role for someone who believes that high performance and exceptional service are not competing priorities. The best leaders - and the best destination businesses - deliver both.

• Own the overall performance of the office operation, including revenue growth, operational execution, profitability, service, and team performance.
• Translate RMC’s company strategy into a clear local plan with measurable goals, priorities, and accountability.
• Partner with regional and executive leadership on forecasting, budgeting, margin, profitability, and business performance.
• Identify opportunities to strengthen the business, improve results, and expand RMC’s presence across the destination’s luxury meetings and events market.

• Lead and support the local sales team in building pipeline, improving conversion, growing existing relationships, and winning new business.
• Be personally engaged in the market’s most important client, hotel, venue, vendor, and community relationships.
• Develop strategic partnerships that deepen RMC’s local connectivity and create opportunities for clients that others cannot easily replicate.
• Represent RMC in the market and industry with professionalism, warmth, credibility, and a genuine service mindset.

• Lead the local operations team in delivering exceptional programs safely, creatively, consistently, and profitably.
• Create strong alignment between sales and operations, so promises made during the sales process are delivered seamlessly in execution.
• Maintain high standards for planning, staffing, vendor management, program execution, and financial discipline.
• Stay close enough to the work to understand what clients and teams need, stepping in personally when leadership or problem‑solving is required.

• Coach, develop, and inspire local sales and operations leaders while building a strong leadership bench for the future.
• Create an environment where people take ownership, solve problems, collaborate, and hold themselves and one another accountable.
• Protect and strengthen RMC’s relationship‑first, service‑driven culture as the destination grows.
• Celebrate great work, address performance gaps directly and constructively, and help talented people become even better.

You are a commercially minded hospitality leader who genuinely loves people, service, and the business of creating exceptional experiences. You can move comfortably from a client meeting or hotel‑partner conversation to a forecast review, team coaching session, program walk‑through, or difficult operational decision.

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