Director of Operations

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Reno, NV, US

3 days ago Requisition

Metcalf Builders, Inc. is seeking a Director of Construction to join our construction family. Someone who is interested in joining a company with a true family culture approach and who will help expand on our core values of Safety, Integrity, Trust, and Excellence.

The Director of Operations provides strategic leadership and oversight for all construction operations, ensuring projects are delivered safely, on schedule, within budget, and to the highest quality standards. This role is responsible for driving operational excellence, portfolio profitability, forecasting accuracy, client satisfaction, workforce development, and continuous improvement across all projects.

This role partners closely with executive leadership, preconstruction, project management, field operations, safety, and accounting teams to ensure the successful execution of the company's strategic and financial objectives. The position serves as a key member of the leadership team and is accountable for operational performance, resource planning, and the development of future construction leaders.

• Lead and oversee all operational activities including project management, field operations, scheduling, resource planning, and project controls.
• Develop and implement operational strategies that support the company's growth, profitability, and long-term business objectives.
• Establish and monitor key performance indicators (KPIs) to drive accountability and operational excellence.
• Foster a culture of safety, quality, accountability, collaboration, and continuous improvement.
• Identify operational risks and implement corrective actions to improve project outcomes and organizational performance.
• Accountable for overall portfolio gross margin performance and achievement of annual profitability targets.
• Conduct regular portfolio and project reviews to evaluate budget performance, financial health, risk exposure, and forecast accuracy.
• Lead monthly Work-in-Progress (WIP) reviews and ensure project forecasts accurately reflect anticipated financial outcomes.
• Partner with Project Managers and Accounting to improve forecasting reliability and financial predictability.
• Ensure effective management of project costs, contingency planning, cash flow, and change order recovery.

• Provide executive oversight of all active construction projects.
• Ensure projects are staffed appropriately and resources are effectively allocated across the portfolio.
• Monitor project schedules and hold teams accountable for achieving critical milestones and contractual commitments.
• Assist project teams in resolving complex operational challenges, client concerns, and project risks.
• Promote consistent project management processes, reporting standards, and execution practices throughout the organization.
• Establish processes to ensure timely identification, pricing, approval, and submission of change orders.
• Monitor change management performance and support project teams in maximizing cost recovery opportunities.
• Identify project risks early and develop mitigation strategies to minimize schedule impacts and financial exposure.
• Ensure contract administration practices effectively protect company interests.

• Champion the company's safety culture and commitment to incident prevention.
• Work closely with Safety leadership to monitor and improve leading safety indicators, including inspections, observations, corrective actions, and training participation.
• Ensure…