Restaurant Manager - Basin Reno

Great Basin Brewing Company – Reno, NV 89502 – Manager

• Oversee and manage day-to-day Shift Operations and work with the General Manager (GM) regarding opportunities for improvement.

• Assist the GM in ensuring financial goals are achieved through operational performance.
• Maintain administrative requirements (as delegated by the GM) to ensure proper financial reporting/processing occurs by handing all invoices and personnel/payroll items on time and in accordance with company policies and procedures.
• Participate in period end inventory and financial reporting meetings to review operational performance as it relates to fiscal goals.
• Utilize daily experiences to provide feedback and identify areas of improvement in financials categories.
• Understand and utilize all company reports (SALV, SVA, P&L, and Budget) in order to make daily decisions on staffing, labor, and product costing.

• Working with the GM to enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.

• Ensure positive guest service in all areas.
• Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Respond to all guest comments made in house.
• Assist the GM in responding to all comments made via social media/yelp, and take any steps necessary to maintain the highest guest satisfaction.
• Assist the GM with all customer/community/vendor correspondence (email, phone calls, etc).

• Manage shifts which includes: daily decision making, staffing adjustments, and planning while upholding standards, product quality and cleanliness.
• Ensure that proper security procedures are in place to protect employees, guests and company assets.
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
• As Manager, you should have a thorough knowledge and understanding of the beverage program. This includes Beer, Wine, Liquor, and N/A offerings as well as associated costs and profitability.
• Help Manager vendor relationships to accomplish those goals.
• Oversee all day-of shift SOPs including but not limited to Opening Procedures, Closing Procedures, End of Day Cash Count, federal/state/local laws, and ordinances.
• Work side-by-side with the Back of House team to ensure consistent food quality.
• During daily walkthrough, report issues with facilities and equipment to the GM for further action.

• Provide direction to employees regarding operational and procedural issues as laid out by the GM.
• Interview hourly employees with the GM. Take care of administrative duties regarding hiring, supervision, development, discipline, and termination of employees.
• Assist BOH team with all the same administrative requirements above.
• Conduct orientation, when delegated by the GM. Explain Local Food Group’s culture, and oversee the training of new employees.
• Communicate and coordinate with the GM to develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
• Conduct daily Lineup using the agenda established by the management team.
• Maintain an accurate and up-to-date plan of restaurant staffing needs working with the GM. Prepare schedules and ensure that the restaurant is staffed for all shifts.
• Assist in Maintaining professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Assist in maintaining staff records for Alcohol certifications.

• Execute company protocol to know/take care of community VIPs.
• Assist in establishing a network of local businesses, charities, and organizations that are…