Admissions Sales Representative

Admissions Sales Representative – Charter College

Remote location: PST or MST Zone Only

Overview
The Admissions Representative (AR) is responsible for handling all types of inquiries received by the college which include telephone, direct mail, and Internet. This role requires a proven ability to control a call in a professional yet conversational tone, building relationships with prospective students. Additionally, the AR will generate personally developed leads through current students, outside resources, and referrals. The candidate must meet goals, multi‑task, prioritize duties, and exhibit excellent communication skills both written and verbal.

An important component is identifying and enrolling qualified students who are likely to graduate.

Duties and Responsibilities

• Adhere strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions.
• Follow all policies and procedures outlined in the Admissions manual and established by the campus and/or company.
• Follow Admissions Code of Conduct.
• Participate in all orientations if at a campus.
• Conduct high call volume in a fast‑paced environment.
• Listen and create rapport to identify opportunities for prospective students’ education and career development.
• Use established phone scripts for both inbound and outbound calls.
• Schedule admission interview call appointments.
• Conduct admission interviews over the phone, in person, or by video.
• Enroll qualified applicants.
• Conduct scheduled follow‑up procedures with both enrolled and non‑enrolled prospects.
• Enter all tasks and notes into Campus Vue daily.
• Track incomplete enrollment files to ensure deadlines are met.
• Attend all Admissions and staff meetings.
• Complete required quota of inbound and outbound calls daily.
• Schedule required quota of appointments daily.
• Generate required quota of personally generated leads.

Qualifications and Skills

• High school diploma or equivalent (Required).
• Bachelor's degree (Preferred).
• 2 years minimum work experience in a sales call–related environment.
• 2 years minimum work experience as an Admissions Representative (Sales).
• Ability to work effectively in an indoor, fast‑paced, sales center work environment.
• Ability to work under pressure and respond with urgency to business and customer needs.
• Ability to multi‑task, prioritize duties.
• Excellent written and verbal communication skills.
• Working knowledge of remote interpersonal communication techniques, technologies, tools, and resources.
• Proficient computer skills in Word, Excel, database software and use of Internet.
• Required to be punctual, responsible, ethical and a team player.
• Varied shifts Monday – Friday (8:00 AM‑5:00 PM, 9:00 AM‑6:00 PM, 11:00 AM‑8:00 PM) and Saturday (8:00 AM‑5:00 PM).
• Required to be in Pacific Standard Time Zone or MST.

Compensation

• Full‑time.
• Non‑Exempt – hourly position.
• $28.85 /hr

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule

• 8‑hour shift.
• Monday to Friday.
• Varied shifts Monday – Friday (8:00 AM‑5:00 PM, 9:00 AM‑6:00 PM, 11:00 AM‑8:00 PM) and Saturday (8:00 AM‑5:00 PM).

Application Question

• Are you located in Pacific Standard Time Zone or MST?

Education

• High school or equivalent (Required).

Experience

• Sales: 2 years (Required).
• Admissions Representative (Sales): 2 years (Preferred).

We are committed to diversity. Charter College is an Equal Opportunity Employer.

About Charter College

Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, university, or a vocational school. Instead, Charter College takes the best elements from each of these respected educational institutions to create a unique and innovative experience that meets our students’ needs. We offer career training programs in the growing fields of healthcare, business, legal, criminal justice, information technology and select trade careers.

We strive to provide our students with a career‑focused education that is both relevant in today’s workspace and cutting‑edge in technology and focus.