Landscape Maintenance Account Manager​/Estimator

Description

This position is responsible for the sales and acquisition of projects/clients for exterior landscape maintenance (residential & commercial), snow removal and irrigation services within the Landscape Service's team and oversight of the work being performed. Estimating projects efficiently and accurately in a timely manner and working with Landscape Service's Team to ensure service meets expectations. Ensures accurate and timely billing of projects sold.

Ensures the above-mentioned landscape maintenance activities and crews are operating efficiently and meeting quality standards.

• Upholds Moana Nursery's strict safety policies
• Meets with potential and existing customers
• Builds effective working relationships with clients
• Listen's actively to fully understand both customers' and teammates' objectives and points of views
• Builds trust and credibility with effort, honesty, integrity and follow through
• Evaluates potential projects to estimate and bid on
• Estimates the cost of a project accurately by determining labor, material and equipment costs necessary to complete the scope of work - #1 Determination of success
• Develops pricing to meet current objectives and still win work
• Crafts proposals that clearly communicate what is and what is not included in the proposed scope of work
• Sells on quality, solutions, customer service and value – not on price alone
• Speaks confidently and present professionally in one-on-one settings as well as in larger groups
• Thoroughly reads and understands contract documents and project requirements
• Plans proactively with project team and executes projects with urgency
• Ensure teammates perform the work accurately, efficiently and meeting quality standards
• Provides training and guidance to teammates when needed
• Manages project scope changes clearly and with frequent communication
• Completes all project administration tasks both timely and accurately
• Analyzes personal and team performance of every project in comparison to estimated expectations
• Develops new expertise(s) while handling/overcoming failures or mistakes
• Participates in constructive feedback & conflict resolution with a focus on caring about the success of the customer and teammates.
• Maintains passion and enthusiasm for the environment, our community, and our team
• Follows the Moana Nursery Business Processes fully and accurately.
• Helps grow Moana Nursery's Recurring Services business

• Applicant must be able to stand and walk for long periods of time.
• Applicant must be able to sit in front of a computer for long periods of time.
• Applicant must be able to lift 50 lbs.

• Valid Driver's License, with clean driving record
• Landscape Maintenance Management Experience (5+ years preferred)
• Irrigation and Landscape Maintenance expertise
• Knowledge of general horticultural best practices
• Computer literate (including Microsoft Products)
• Excellent listening, verbal and written communication skills
• Bi-Lingual Spanish

• OSHA
  30 Certification
• Nursery Worker Certification
• I.C.P.I. Certification
• Q.W.E.L., Irrigation Association, or Landscape Industry Certified
• Asset by Include (software)

Our Landscape Maintenance teams typically works Monday through Friday 7 am to 3:30 pm, our managers adapt their schedules based on the needs of the position.

The starting rate for this position is $65,000 per year plus a performance based incentive. Other benefits for this role include:

• Paid Time Off
• Paid Holidays
• Profit Sharing Program
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k plus company match
• Company Vehicle
• Store Discount
• Training & Educational Opportunities