Front Office Coordinator

Find your place at The Partners Group, a purpose‑driven company committed to making a difference in our community through our work and inspiring others to do the same.

TPG’s success is driven by a culture that values partnerships. We’re looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.

The primary role of the Front Office Coordinator is to ensure smooth day‑to‑day office operations while creating a welcoming, professional first impression for clients, guests, and partners. As the face of the office, you will play a key role in keeping our workplace running efficiently, supporting facilities, front desk operations, and administrative needs across our Commercial Lines, Personal Lines, and Employee Benefits teams.

• Greet, check in, and assist office visitors; manage front desk coverage and professional call handling
• Coordinate incoming and outgoing mail, scanning and logging documents, and managing shipping requests
• Maintain office spaces, conference rooms, and shared areas to ensure a professional, well‑functioning environment
• Order and track office, kitchen, equipment, and first‑aid supplies within budget
• Partner with Operations and People teams on onboarding/offboarding logistics, office events, and facilities needs
• Support internal teams with administrative tasks, document processing, and system updates as needed

Hours:

8am‑5pm, Mon‑Fri (40 hours/week)

Salary Range: $23.00‑27.00 per hour, non‑exempt (DOE)

Physical Requirements:

Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.

• High school diploma or equivalent required; bachelor’s degree preferred
• At least 2 years of experience in an administrative, front office, or clerical role (insurance, professional services, or corporate office experience strongly preferred)
• Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new systems quickly
• Experience working with phone systems, CRM or agency management systems, and office equipment
• Ability to work onsite, Monday‑Friday, 8:00 am - 5:00 pm PT
• Strong organizational skills and the ability to manage multiple priorities in a fast‑paced office environment
• Comfort working independently, identifying issues, and following through on solutions
• Clear verbal and written communication skills
• Reliability and consistency in maintaining front desk coverage and office operations

• Prior experience in an insurance brokerage, professional services, or similarly regulated environment
• Familiarity with AMS
  360, CSR
  24, or other insurance‑related systems
• Experience supporting facilities, vendor relationships, or office events
• A demonstrated track record of being a proactive “doer” who sees what needs to be done and takes action

You’ll join a collaborative, people‑first organization where your contributions are visible and valued. This is a great opportunity for someone looking for a stable, long‑term role where they can build strong relationships, develop operational expertise, and make a meaningful impact on the daily experience of employees and clients alike.

At TPG, you’ll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first – all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes:

• A rich benefits package including generous paid time off, medical, dental, and vision insurance, life and disability insurance, retirement plan, EAP, wellness incentives, and employee ownership opportunities
• Support and development to cultivate your knowledge and continuing education to…