Billing and Customer Service Representative

Billing and Customer Service Representative I

Soos Creek Water and Sewer District, a public agency located in Renton WA, is accepting applications for the position of Billing and Customer Service Representative I.

Working in a team consisting of an Accounting Supervisor and 5 Billing and Customer Service Representatives, responsible for all customer service and utility billing functions. Receive and respond to customer inquiries regarding accounts and services. Process and balance incoming cash receipts. Open/sort mail and process all data. Answer all correspondence regarding accounts and services via mail, email, phone, voicemail and in person.

Process returned mail related to utility billing. Prepare work orders for data changes and closing requests. Perform billing, posting, and balancing of accounts. Open and close utility accounts and process closing bills. Process accounts receivable, customer recordkeeping, delinquent collections, and work orders on a computerized system. Review and prepare work orders from electronic files containing meter reading exceptions data for field crew personnel.

To view a full job description, click on "Job Description" below. To apply, click on "Apply Online" below.