Customer Service Specialist
Job in
Renton, King County, Washington, 98056, USA
Listed on 2026-01-24
Listing for:
Autonomy Staffing
Full Time, Contract
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Bilingual, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Admin Assistant
Job Description & How to Apply Below
Job Title
Customer Service Specialist (Order Entry & Payment Processing) - Contract-to-Hire 6 months
Company
Renton-based manufacturer
Location
Renton, WA (Fully On-site)
Schedule
Monday-Friday, 8:00am-5:00pm (flexibility within ~1 hour)
Employment Type
6-month contract-to-hire (long-term opportunity)
Pay
$55,000-$60,000/year (approx. $26.50-$29.00/hr)
Overview
Were hiring a Customer Service Specialist to support a small, collaborative team (8-10 people). This role is primarily email/inbox management, order/data entry, and basic payment processing, with light phone coverage. Youll work mainly in Microsoft Outlook/Teams, and youll learn an older ERP System (Epicor 10) on the job.
Responsibilities
- Daily order processing and accurate entry of orders/purchase orders in the ERP
- Manage a shared Outlook inbox: respond to product/order/payment inquiries and keep the inbox cleared/organized
- Provide order confirmations, tracking updates, stock/ETA responses, and route requests internally as needed
- Basic payment processing (credit card payments via payment link or by phone)
- Light phone support (answer basic questions and transfer to the right internal contact; not a sales role)
- Support simple reporting/admin tasks (basic Excel reports, internal coordination)
3)
- Experience in customer service plus order processing / data entry
- Experience handling payments (credit card processing / payment links / invoices)
- Strong written communication (email-first role) and comfort multitasking
- Proficiency with Outlook/Teams and basic Excel/Word
Customer.specialist.role Marcobe
- Experience with ERP software (Epicor a plus; not required)
- Manufacturing/distribution/customer support background
Upon conversion to full-time, the client offers a competitive benefits package including:
Customer.specialist.role Marcobe
- Medical, dental, and vision
- 401(k) with company match
- 20 days PTO annually + holidays
- Ongoing training and development
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