Pharmacy Technician, Specialty Pharmacy

Pharmacy Technician, Specialty Pharmacy )

Job :

Location:

VMC Main Campus, Renton, WA
Department:
Specialty Pharmacy

Shift: Full Time
FTE: 1
Category: SEIU-Service
Salary Range: $30.11 - $45.12/hr, DOE

The specialty pharmacy technician supports the specialty pharmacy supervisor by providing technical assistance in accordance with department policy and Washington State Law. They maintain communication with pharmacists, pharmacy coordinators, and the manager regarding various department programs.

Specialty / Retail Pharmacy

Variable

Supervisor, Specialty Pharmacy Services

• High school diploma or GED.
• Credentialed as a Pharmacy Technician in the State of Washington and in good standing, or eligible for such credential.
• National certification by the Pharmacy Technician Certification Board (PTCB), or equivalent preferred. Certification required for Tech II classification.

• Minimum 2‑3 years specialty/retail pharmacy technician experience required.
• Demonstrated ability to exercise independent judgment and discretion, with good public relations and proper patient management skills, and the ability to maintain positive interpersonal relationships with fellow employees.
• Excellent written and verbal communication skills with a diverse patient population.
• Ability to communicate effectively with pharmacists and other patient care providers.
• Ability to transcribe information accurately.
• Ability to maintain confidentiality of patient information.
• Ability to multitask and work efficiently in a dynamic work environment.
• Ability to work with Microsoft Office programs, Epic, Willow Ambulatory and other pharmacy systems. Requires frequent use of data entry keying into the computer.
• Capability to walk up to 5 miles per shift. Extensive data entry keyboarding into computer.

• Provide technical support of specialty drug distribution services at Valley Medical Center.
• Complete assigned competency assessments.
• Maintain basic knowledge of current medications.
• Facilitate delivery of medications, ensuring specialty drugs are prepared and packaged appropriately for shipment.
• Ensure medications and supplies are adequately restocked.
• Assist providers and other patient care staff on issues regarding specialty pharmacy services.
• Handle financial assistance and prior authorization processes for all specialty pharmacy patients and clinic staff.
• Perform full Benefits Verification on patients, including coordination with payers to investigate and verify terms of patient coverage and out‑of‑pocket costs.
• Answer insurance and billing questions and provide feedback to management regarding contracting opportunities and process improvements.
• Handle daily billing operations such as submission of claims (electronic and paper), patient statements, follow‑up and resolution of nonpayment, denials, and prior authorization requests.
• Ensure understanding and maintenance of all federal and state regulations and policies and procedures applicable to HIPAA practices and patient confidentiality.
• Communicate with Specialty Pharmacy Staff, prescribers, specialty clinic staff, and other care team members.
• Fill/process payment for prescriptions.
• Complete additional responsibilities or projects when assigned by manager, coordinators, or pharmacists.

Capable of walking up to 5 miles per shift. Extensive data entry keyboarding into computer.