ED Admitting Registrar | FTE

ED Admitting Registrar | 1.0 FTE 1p-1130p Wed‑Sat (2025‑1411)

Location
: VMC Main Campus, Renton, WA
Department
:
Emergency Department Admitting
Shift
:
Evenings
Type
:
Full Time
FTE
: 1
Hours
: 40
Category
:
Administrative/Clerical
Salary
: $22.61 – $37.79/hr (DOE)

Job Overview
:
Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurance details, screens for eligibility, identifies and collects patient balance money.

Reports to
:
Department Manager

• High School Graduate or equivalent (GED)
• Demonstrated basic keyboarding skills (45 wpm)
• Previous work experience in customer service and general clerical/office procedures
• Preferred experience in a hospital, medical office/clinic, or insurance company

• Excellent customer service skills
• Knowledge of medical terminology and abbreviations
• Effective verbal, listening, and interpersonal skills with a diverse population
• Ability to carry out assignments independently and exercise good judgment
• Excellent organizational and time‑management skills
• Maintains a professional demeanor in stressful situations
• Ability to learn and work with multiple software/hardware products
• Reliable attendance and job performance

• Stand or sit for extended periods
• Walk and push a wheeled cart with a computer and supplies up to 40 lb.
• Withstand repetitive motion of keyboarding
• Lifting files, reference books, supplies, or other documents up to 10 lb.
• Push patients in wheelchairs from the admitting department to patient care area
• Respond to patients, physicians, and other customers professionally

• Adhere to Valley Medical Center's Patient Identification guidelines
• Accurately collect, analyze, and record demographic, insurance/third‑party coverage, financial and limited clinical data in the computer system
• Update and edit information ensuring all fields are populated correctly
• Scan copies of appropriate documentation (photo , insurance cards, referral, authorization, etc.)
• Review and explain registration, financial, and regulatory forms before obtaining signatures
• Collect information required for clean claim processing
• Perform daily audit of registered accounts using EPIC and vendor tools
• Assess patient liability and accept payments on accounts, document in HIS, and provide receipt
• Refer patients to financial advocates for assistance or payment arrangements
• Provide information regarding the financial assistance program
• Assist patients with directions, answer questions, and act as liaison
• Understand Safety Event Reporting process
• Participate in process‑improvement work groups as assigned
• Notify manager or training coordinator when new insurance regulations arise
• Use manuals, contacts, and information within the Patient Access office as a resource
• Maintain confidentiality of patient financial and medical records
• Complete annual learning requirements assigned by department and organization
• Adhere to dress and name-badge guidelines
• Follow Service Culture Guidelines, focusing on patients first and satisfaction
• Suggest process or quality improvement opportunities to management
• Perform all job functions in line with Valley values (quality, compassion, respect, teamwork, community-centered awareness, innovation)
• Other duties as assigned

Created: 1/25
Grade: OPEIU‑C
FLSA: NE

Seniority level:
Entry level |

Employment type:

Full‑time | Job function:
Health Care Provider | Industries:
Hospitals and Health Care