Surgery Scheduler - Joint Specialist
Listed on 2026-01-12
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Healthcare
Healthcare Administration, Medical Office
Surgery Scheduler - Total Joint Specialist
Proliance Surgery Center at Valley, 4009 Talbot Rd S, Renton, Washington, United States of America
Job DescriptionPosted Thursday, January 8, 2026 at 11:00 AM
At Proliance Surgeons, Bellingham Surgery Center and Surgery Center at Valley our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered.
We are proud to offer a comprehensive and competitive benefit and pay package including health coverage, 401k with match and profit share, PTO and more! For further details regarding Benefits and Washington State Minimum Wage details please visit our careers page at
Compensation during the offer process will be determined based on factors such as compensation structure, experience, qualifications, and internal equity.
Be Part of Who We Are!
Position SummaryThe role of the Scheduler is essential to providing excellent surgical care and clinical care for every patient, every day. This role makes certain that the patient is scheduled in a timely, accurate, efficient and compassionate manner so that the processes surrounding the procedure are of no distraction or concern. The primary responsibility is to ensure, organize, and maintain an active, accurate and operational surgery schedule for all involved.
Work Shift: Monday - Friday, 8am - 4:30pm PT
Key Duties and ResponsibilitiesThe key duties and responsibilities of the Scheduler include, but are not limited to:
- Provide guidance to patients and/or their caregivers on completing necessary forms and information to be provided, making sure to update this in the practice management and EMR software; ensure completion of all pre and post operational data
- Assist with facilitation and scheduling of outside referrals, tests, and/or consultations
- Schedule surgeries via phone or in-person, verifying eligibility, and triaging with physicians and clinical staff to resolve any scheduling problems
- Schedule surgeries based on the availability of the surgeon, the surgical team and the medical condition of the patient
- Assure appropriate coordination with other medical professionals involved and the related surgical center/location’s departments, when special surgical needs occur.
- Schedule any diagnostic testing required and the related follow‑up
- Act as a contact for patients with regards to surgery scheduling. Provide ongoing communication with patient regarding pre‑certification, authorization, financial counseling and scheduling process.
- Inform the patient and any relevant third party through instructions about “things to do” before and after surgery
- Set post‑surgical appointments with physicians and perform all related tests and tasks
- Ensure that cancelled surgeries and related ancillary appointments are cancelled and communicated to all stakeholders
- Research and resolve discrepancies in a timely manner.
- Complete duties and assist others as directed
- Must follow all policies as introduced during new associate On‑Boarding, updated real‑time and outlined in Associate Handbook
- High school diploma or its equivalent required, courses related to anatomy, biology, physiology or medical terminology a plus
- BA or BS is preferred but experience is considered in lieu of formal degree
- 1‑2 years of experience in a medical office preferred
Skills and Abilities
- Strong working knowledge of medical and surgical scheduling processes, including patient preparation requirements, pre‑operative and post‑operative workflows, and coordination with clinical teams.
- Familiarity with medical terminology, insurance requirements, and basic concepts related to authorizations, eligibility, and referrals.
- Ability to manage and prioritize multiple scheduling tasks while maintaining accuracy, timeliness, and attention to detail.
- Excellent communication and interpersonal skills, with the ability to provide clear instructions, support patients compassionately, and collaborate effectively with physicians and staff.
- Strong problem‑solving…
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