Global Technical Escalation Lead
Listed on 2026-11-01
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IT/Tech
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Management
Live Ramp seeks a Technical Customer Escalation Manager to own the end-to-end management of high-priority escalations across Support, Product, Engineering, and Customer Success. This post-sales role requires structured communication, sound judgment under pressure, and the ability to coordinate multiple teams toward a shared outcome.
You will develop escalation playbooks, executive updates, and clear resolution statements, while monitoring metrics to drive continuous improvement and protect
We have an opening for a Global Technical Escalation Lead in WA, United States within Management & Operations.
For the Global Technical Escalation Lead position at Live Ramp, we are reviewing applications now.
Step into the Global Technical Escalation Lead role at Live Ramp in WA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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