Executive Director IS ; Oracle HCM

Description

Calling all Esteemed Leaders!

Are you a strategic mastermind with a passion for healthcare? Do you thrive on navigating complex challenges and shaping the future of healthcare delivery? If so, then we have the perfect opportunity for you!

This position can be based Beaverton, OR;
Renton, WA; or Irvine, CA. Be the driving force behind our strategic vision, partnering with the executive team and key leaders to shape the future of healthcare. The purpose of this position is to provide excellence in Human Capital Management (HCM) application planning, implementation, and support for Providence St. Joseph Health and affiliated organizations.

The essential functions of this position include:

• Strategic roadmap development and deployment: Craft and deploy a comprehensive strategy that aligns with our organizational vision and objectives.
• Resource planning and utilization: Efficiently plan and utilize resources to meet strategic goals.
• Management of operational support initiatives: Manage and oversee operational support initiatives to ensure seamless execution.
• Vendor management: Forge and maintain relationships with key vendors to leverage best practices and manage emerging technologies.
• Oversee application design: Lead the design and implementation of IS application solutions, ensuring they meet organizational needs.
• Implementation management: Ensure smooth and successful implementation of HCM/ERP applications.
• Administrative support of IS application solutions: Provide administrative support for our IS application solutions to maintain system performance.

• Relationship Maintenance: Build and maintain strong relationships with key business partners, senior leaders, and IT industry contacts.
• Service Delivery: Support appropriate service delivery models for core application functions by defining, delivering, and improving services for the enterprise and its caregivers.
• Customer Expectation Management: Manage customer expectations regarding the success of Information Services strategies and projects; ensure measurable outcomes are defined and reported for each strategy or project.
• Stakeholder
  
  Collaboration:
  
  Collaborate with key stakeholders including executives, senior leaders, and various customers to identify and deliver technical solutions that are effective and user‑friendly.
• Performance Evaluation: Ensure the performance of applications and evaluate the performance of services based on specific KPIs.
• Budget Management: Manage budgeting and expenditures for applications, staff, and services within a defined span of control.
• Policy Compliance: Ensure compliance with policies and procedures for applications that impact all of PSJH.
• Talent Development: Attract, hire, train, motivate, retain, and develop a team of first‑rate professionals to perform the responsibilities of applications management.
• Operations Management: Maintain internal operations to meet or exceed Service Level Agreements (SLAs), Operating Level Agreements (OLAs), and associated KPIs.
• Team Coordination: Facilitate teamwork and build consensus across multidisciplinary groups.
• Issue Management: Manage and escale critical issues, problems, or delays in production, projects, or other initiatives that impact the customer.
• Process Optimization: Actively oversee the optimization of processes to improve service delivery, increase value, and promote customer satisfaction.
• System Integration: Understand the key deliverables and interdependencies of system modules and integration with other applications and major platforms.
• Travel: Ability to travel occasionally.

• Educational Background: Bachelor's degree in Computer Science, Business Management, Information Services, or equivalent experience. Master's degree preferred.
• Experience: 10+ years of closely related experience, including 10+ years of IS leadership experience and 5 years in a healthcare environment.
• Leadership
  
  Skills:
  
  3+ years of leadership experience in an IS application environment.
• Technical Expertise: Expertise in HR business processes and enablement of processes in a Human Capital Management (HCM) solution, with a strong preference for Oracle Cloud.
• Analytic…