Sr. Manager- Commercial Training Core Operational Systems

Sr. Manager
- Commercial Training Core Operational Systems Company:

The Boeing Company Boeing Global Services’ Training Solutions organization delivers commercial aviation training capabilities, including software development, engineering, technical services, and services that support training centers and pilot provisioning worldwide.

As Senior Manager – Commercial Training Core Operational Systems (Level L), you will lead the portfolio of enterprise systems that support Boeing’s campus and business operations. This includes systems that enable flight and maintenance training operations, including scheduling, operational workflows, and other critical business processes that support our training and operations environments. You will also drive user experience improvements across campus systems and operational workflows to improve the experience for our customers and employees.

You will be part of the Product Management and Technology Solutions organization, leading globally distributed teams and collaborating across business, technology, operations, and vendor partners to deliver, sustain, and improve core systems. This highly visible role will partner with senior leaders, airline customers, subject matter experts, and technical teams to shape Boeing’s operational systems landscape.

This position is located 100% on site in Seattle, Washington. The selected candidate will occasionally be required to travel to Boeing global campuses.

Position Responsibilities:

Provide strong leadership and team development, fostering a high-performing culture through coaching, accountability, and talent growth

Define and lead the vision, strategy, and roadmap for the Core Systems portfolio

Oversee development, implementation, modernization, and sustainment of enterprise systems supporting campus operations, business operations, and training scheduling

Lead systems supporting flight and maintenance training scheduling, operational planning, and other mission-critical workflows

Drive user experience improvements for campus and operational workflow systems to improve the experience for our customers and employees, as well as usability, efficiency, and adoption

Apply demonstrated experience implementing AI to improve operational workflows, automate manual processes, and enhance decision-making

Collaborate across matrixed organizations, including campus operations, CTS engineering, Boeing Test and Evaluation, finance, legal, business development, and other key stakeholders

Build, lead, and develop direct reports, contractors, and portfolio staffing

Manage portfolio budgets, forecasting, and long-range planning

Own annual operating budgets, multi-year forecasts, labor and non-labor spend, software licensing, and vendor contract costs

Monitor actuals versus forecast and take action to address financial risks

Report portfolio status, risks, milestones, and performance to senior leadership

Partner with business, technology, and operations stakeholders to define requirements and deliver solutions

Drive prioritization, trade-off decisions, and portfolio governance

Lead make/buy/partner analyses to identify the most effective and scalable solutions

Manage SaaS vendor relationships, including renewals, escalations, and service delivery

Define and manage SLAs, service metrics, and vendor performance

Oversee product and system teams to improve adoption, supportability, continuous improvement, and user experience

Establish KPIs and business outcomes to measure portfolio effectiveness

Identify opportunities to improve efficiency, reduce complexity, modernize legacy capabilities, and enhance user experience

Ensure systems are secure, reliable, resilient, and aligned to enterprise standards

Collaborate across Boeing to align core systems strategy…