Retail Store Management Trainee

Join to apply for the Retail Store Management Trainee - 2962 role at First Cash
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This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. This role requires a minimum of 1 year retail management experience.

Salary: $23.50 to $29.50 per hour

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50 of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months of active, full-time service; additional weeks after one year and two weeks on each anniversary thereafter; 120 hours after five years. PTO/Vacation grants adjusted for local requirements.
• Sick/Personal: 8 hours after 6 months to be used before first anniversary and 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive environment, leading and developing store employees, recruiting and retaining top talent, maximizing financial goals, and managing Customer Relations and Customer Satisfaction. This position sets the tone for a customer-centric environment.

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote the business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage, plus commission based on productivity and a bonus based on store performance. The actual pay will depend on location, qualifications, and experience.

This is a representative list of the general duties the Store Management Trainee position may be asked to perform and is not all-inclusive. Other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company prescribed channels.
• Open and close the store, including counting cash drawers and merchandise and following procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store including inventory, loan management, merchandising, store presentation, systems, and enterprise-level reporting.
• Evaluate the store finances and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of all loans issued.
• Complete assigned tasks and training for self development as requested.
• Communicate clearly with employees to convey the store mission and profit objectives.
• Remain up to date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift and carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods including standing, stooping, walking, climbing, pushing, pulling, and lifting, in accordance with laws.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Employees may assist customers outside and access exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate
• Flexible retail schedule including weekends and holidays
• Store Manager Trainee will work 45+ hours per week; hours vary by business needs
• Computer literate and able to operate POS systems and common office machines
• Ability to multi-task in a fast paced environment
• Detail oriented with strong organizational skills
• Analytical skills
• Cash handling…