Bilingual Wireless Retail Sales Associate

Bilingual Wireless Retail Sales Associate

Join to apply for the Bilingual Wireless Retail Sales Associate role at Spiked Holdings
. We are looking for passionate, competitive, and friendly people to join our retail teams. As a Metro by T-Mobile Wireless Retail Sales Representative, you will represent the Metro brand and guide customers through the phone and accessory buying process.

Compensation: more than $20.00 per hour including base pay and commissions earned on all personal sales. Full‑time employees receive additional benefits such as a 401(k), dental and vision insurance, and an employee assistance program.

• Strong hourly compensation coupled with a generous commission program allows you to make more than $20.00 per hour (all‑in).
• Get paid your first week with our Tap Check program, an on‑demand pay service where you can dictate how and when you get paid.
• Full‑time team members receive a generous benefits program which includes a 401(k), dental and vision insurance, and an employee assistance program.
• Discounts on Metro by T‑Mobile phone plans and accessories.
• Chances to win cash and prizes with frequent sales contests.
• Constant training and opportunities for advancement.
• Cool Metro by T‑Mobile uniforms and swag.

• Approach every customer with the goal of understanding their needs by asking good questions and listening.
• Exceed monthly revenue sales goals through acquiring new customer accounts, maximizing existing customer accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including outbound calling, community involvement, outreach programs, and brand promotion inside and outside the store.
• Work as a team player in a group environment, being open‑minded, learning new things, and treating customers and co‑workers with respect.
• Assist store management in opening and closing, including cash handling, inventory count, and deposits as governed by operations control standards.
• Maintain professionalism and confidence by using all tools provided to improve product knowledge and phone features.
• Show complete integrity, reliability, punctuality, and help maintain a clean, organized store.

• 1+ years of sales experience (preferred), ideally in the wireless telecommunications industry.
• High school diploma or GED.
• Excellent verbal communication skills.
• Professional, energetic, optimistic, confident, and a winning attitude.
• Ability to multi‑task and collaborate with teammates.
• Enjoys helping others and is extremely friendly.
• Good decision‑making skills and the ability to think on your feet.
• Be coachable and willing to coach others.
• Bilingual is required.
• Must be at least 18 years of age, legally able to work in the United States, have reliable transportation, and be willing and able to undergo a background check.
• Must be able to work nights and weekends.

Spiked Wireless is an authorized retailer for Metro by T‑Mobile, one of the nation’s fastest‑growing wireless service brands. In July 2013, we opened our very first store. Today, we have grown to 110+ locations in seven states. Our core values are to be compassionate, accountable, respectful, excellent, and to place service above self. If you want an organization that delivers amazing service while appreciating and financially rewarding its team members, join us.

Spiked Wireless is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender, age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, or any other characteristic under applicable federal, state, or local law.

Entry Level

Full‑time

Sales and Business Development

Wireless Services

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