Grocery Clerk

Grocery Clerk

We are looking for a Grocery Clerk to join Kroger (QFC) and help provide an outstanding customer experience through exceptional service. The Grocery Clerk will support the department manager in reaching sales and profit goals, maintain a safe and clean environment, and ensure quality and safety compliance. The role embraces our Customer 1st strategy and demonstrates Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non‑perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, non‑confrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform the essential functions of this position with or without reasonable accommodation.

• Customer service skills.
• Retail experience.

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).

Entry level

Part‑time

Management and Manufacturing

Retail

QFC, based in Washington, merged with The Kroger Company in 1998. We proudly serve QFC customers in 59 stores throughout Washington and Oregon. As part of the Kroger family of companies, we bring diverse teams together to feed the human spirit. Our history of innovation and commitment to creating amazing experiences for customers, communities, and each other make us a great place to work.

Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
• Vast potential for growth through an abundance of industry‑leading training programs and diverse career pathways.

• Participation in a 401(k) plan, subject to certain eligibility requirements.
• Group term life insurance eligibility.
• Eligible for an annual bonus based upon company performance.
• Associate discounts.

• Health‑care benefits.
• Paid time off such as vacation, sick leave, and parental leave.
• Mental and emotional support resources through our Employee Assistance Program.

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements.
• Robust internal training and development resources to grow your career.