Billing Analyst

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Electrify America is committed to revolutionizing the way people charge. As the country's largest open DC fast charging network, Electrify America is actively contributing to electrifying mobility today and building a more sustainable future.

At Electrify America, we value innovation, collaboration, and a commitment to sustainability. We strive to establish a diverse and inclusive workplace where employees can develop personally and professionally. As a team member at this rapidly growing company, you can work on state-of-the-art technology and join a team making a significant impact in the world. If you're interested in joining a dynamic, innovative company, Electrify America is a place where you can learn, grow, and make a difference!

Location preference for this role is Reston, VA.

The Billing Analyst will provide administrative and invoicing assistance for the Electrify America Business Development team. The ideal candidate will possess deep expertise in billing functions, excel in communication, and demonstrate strong organizational skills. Serving as the liaison between the Account Managers and the accounting and finance team, overseeing the management of both customer and vendor invoices. This individual will track monthly invoices for all team projects based on established customer billing milestones, gather the necessary supporting documentation and initiate internal invoice requests, which will be submitted to the accounting team for processing.

Once the invoice is created, the Billing Analyst will ensure timely submission to customers and monitor payment receipt in accordance to contract payment terms.

• Serve as the primary point of contact for customers regarding invoice-related issues.
• Collaborate with Account Managers to align on upcoming invoices and billing amounts for all projects.
• Gather and ensure the completeness of all required documentation for invoice submission, including partner usage reports, retail files, and certificate management.
• Distribute invoices and corresponding reports to customers via email and/or customer portal.
• Maintain and update the customer invoice tracker.
• Coordinate with AR on all invoice-related activities and resolve any discrepancies or issues.
• Manage past due invoices, following up with customers and working with Account Managers to resolve issues and ensure payment.
• Foster and maintain strong relationships with the AR team.
• Align with AR to ensure all necessary customer payment details are accurately communicated.
Assist and support audit related requests.
• Maintain guide of customer specific billing procedures, deadlines and billing processes.
• Assist in ad-hoc projects and requests.

Data and Analysis (15%):

• Collaborate with Data & Insights team to collect usage reports that direct invoicing.
• Run analysis on usage reports to identify trends and insights that inform business decisions.

Customer and Vendor Set-Up Activities (5%):

• Provide Account Managers with the internal and external forms required for new customer or vendor set-up.
• Submit requests to AR/AP for the creation of new customer or vendor profiles.

Years of Relevant Experience

• 2+
• Bachelor’s in Economics, Finance, Business Administration

Skills

• Excellent written and oral communication skills
• Demonstrated record of precision and integrity in past work assignments
• Exceptional customer service skills with the ability to thrive in a fast-paced, dynamic environment
• Ability to work cross-functionally with internal and external partners on complex, multipart tasks
• Self-motivated, detail-oriented, and able to work independently under limited supervision
• Computer savvy
• Problem solving

Specialized Skills
- Required

• Proven experience in invoice management or a related field.
• Strong organizational and communication skills.
• Ability to work effectively under tight deadlines and handle multiple tasks simultaneously.
• Proficient in accounting software and Microsoft Office Suite.
• Detail-oriented with a strong focus on accuracy.
• Experience with SAP or similar ERP systems.
• Previous experience in a financial or…