Metro College Intern PLAN) Strategy, Planning, and Performance

WMATA's (Metro) Ridership and Mobility Analysis team is looking for a summer intern! Our team integrates and leverages big data to develop actionable insights on ridership, regional mobility, and the customer experience. Analyses cover a range of topics, including the impact of planned service changes, unplanned disruptions, special events, fare policy,

changing regional travel patterns, equity, and more. We’re looking for an intern with an interest in public transit, data analysis, and data visualization to conduct research, analyze data, and create dashboards for current projects.

This is an introductory, preparatory and training opportunity for college and graduate students designed to provide hands‑on and practical transit industry work experience. Areas include but are not limited to:
Bus and/or Rail Operations, Safety/Emergency Management, Engineering, Police, Information Technology, City/Urban Planning and General business functions. The assignments are on a temporary basis not to exceed thirteen (13) weeks of summer employment. Student interns may rotate to various departments based on their major in college/university and/or the respective departmental assignment. The student intern is supervised by an appropriate Executive or designee.

• Duties will vary dependent on the assigned department. General duties may include activities in which the student intern:
• Compiles, reviews and analyzes data. Operates a personal computer to verify, input and correct data required for producing reports.
• Researches data for and assists in the preparation of management, operations, technical and administrative reports. Utilizes management memoranda, fiscal and operations reports and data to complete assignments.
• Produces tangible work product specific to the assigned department to include presentations, reports, correspondence, graphic representation of data and/or project plans.
• Reviews reports to identify problems based upon standard criteria and guidance from supervisors; recommends solutions as instructed.
• Participates in training sessions related to various functions performed by department to which assigned; attends appropriate Authority, departmental and office meetings, etc., in order to gain exposure to transit functions.
• Participates in and/or leads departmental meetings, working sessions, etc.

• Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

The
functions
listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

• Knowledge of personal computers and other standard office equipment.
• Knowledgeable of computer software, specifically spreadsheets, word processing and databases.

• Skilled with analyzing numerical data and to prepare reports.

• Ability to research methodology.
• Ability to communicate effectively at all levels.
• Ability to establish and to maintain effective working relationships with co-workers
• and the public.

• Personal computer
• Microsoft Office Suites
• Office equipment

Not responsible for supervising others.

• Graduation from high school or the possession of a high school equivalency certificate.…