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Customer Experience & Case Resolution Specialist

Job in Reston, Fairfax County, Virginia, 22090, USA
Listing for: Ampcus, Inc
Full Time position
Listed on 2025-12-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global consulting firm located in Reston, VA is seeking a dedicated Customer Service Specialist to manage and resolve complex customer cases. In this role, you will ensure high customer satisfaction and act as a liaison between customers and internal departments. The ideal candidate has a relevant degree, strong problem-solving skills, and 2+ years of experience in customer service. Join our collaborative team and contribute to process improvements while maintaining compliance with company standards.
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