Help Desk Specialist — Tier 1
Job in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-01-24
Listing for:
Parsons Oman
Full Time
position Listed on 2026-01-24
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A leading technology solutions provider in Virginia is seeking Help Desk Customer Service Representatives who can provide 24/7 support. Candidates must have an active Top Secret/SCI clearance and at least a High School Diploma with 2 years of experience in a customer service role. Responsibilities include managing tier 1 inquiries, utilizing tools such as JIRA and Maximo, and enhancing the customer experience.
The role offers a competitive salary range of $29.95 - $52.40 and comprehensive benefits to support employee wellbeing.
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