Bellperson | JW Marriott Reston Station

Overview

Crescent Hotels & Resorts is excited to announce an opportunity for a talented Bellperson for the grand opening of JW Marriott Reston Station Residences this Fall.

Join the first JW Marriott in Virginia! Experience a new level of luxury at JW Marriott Reston Station, a 28-story landmark that overlooks Reston Row, a lively urban hub with dining and entertainment options. The hotel features 247 rooms across 12 floors, with 35,000 sq ft of luxury meeting space including two ballrooms with 20-foot ceilings and floor-to-ceiling windows and a large skylight.

The JW Residences occupy the remaining 16 floors. It is located along the Silver Line Metro, between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond.

We understand what it takes to be part of something great. We will encourage you to bring your true self to work every day, celebrate you, and cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best-in-class learning and development, or our travel discounts that feed your inner explorer, we work hard to create and deliver what YOU need.

We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with:

• Generous compensation package
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with Crescent managed properties in North America for you & your family members

• Show guests to rooms and assist them with their luggage.
• Explain hotel facilities, their location in the hotel, hours of operation, and answer questions about these facilities and other hotel topics.
• Check luggage for day and overnight guests.
• Maintain the designated station in the lobby, and be ready to be summoned for fronts.
• Open doors and greet guests in a friendly and courteous manner.
• Maintain the cleanliness of the bellstand, lobby and baggage room; keep lobby door and windows clean when not busy with guests.
• Post the daily events board and entertainment board in the lobby.
• Maintain open communication through all shifts using the intershift log.
• Deliver messages and valet to guest rooms.
• Perform pick ups and drop-offs at the airport for guests in a timely and friendly manner and inspect vehicles.
• May perform the duties of a valet as required.
• Assist front desk with key inventory twice weekly.
• Comply with attendance rules and be available to work regularly.
• Perform any other job related duties as assigned.

Must be able to communicate in English. Self-starting personality with an even disposition. Professional appearance. Ability to communicate well with guests. Ability to transport up to 30 lbs through a crowded room on a continuous basis. Must be willing to pitch in and help coworkers as a team player.

Customer Satisfaction:
Our customers are what we are about. Positive guest interaction and professional conduct are essential. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:
Maintain standards for work procedures, dress, grooming, punctuality and attendance. Be adaptable to change, willing to learn, and able to solve routine problems or ask for help when unsure.

Safety & Security:
Adhere to safety policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and reporting hazards.

At Crescent Hotels & Resorts we strive to create a great place to work where associates are respected for their differences. We are dedicated to diversity, equity, and inclusion through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discriminate against employees or applicants for pay inquiries, but certain disclosures are allowed by 41 CFR 60-1.35(c).