Executive Lounge Attendant | JW Marriott Reston Station Hotel

Executive Lounge Attendant | JW Marriott Reston Station Hotel

Job Category
:
Ops - Hourly Non Mgmt

Requisition Number
: EXECU
038265

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• Posted :
  December 30, 2025
• Full-Time
• On-site

Showing 1 location

JW Marriott Reston
11350 Reston Station Blvd
Reston, VA 20190, USA

Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Executive Lounge Attendant for the JW Marriott Reston Station!

Join the first JW Marriott in Virginia! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmark that overlooks Reston Row, a lively urban hub filled with top-notch dining and entertainment options. The hotel features 247 rooms spread across 12 floors, setting a new standard for luxury accommodations in the DMV area. With the largest luxury meeting space in Northern Virginia, totaling 35,000 sq ft, it includes two ballrooms with 20-foot ceilings and plenty of natural light from floor-to-ceiling windows and a large skylight.

The JW Residences occupy the remaining 16 floors. This impressive architectural gem is conveniently located along the Silver Line Metro, perfectly positioned between Dulles International and Reagan National airports, providing travelers with exceptional access to the capital region and beyond.

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need.

We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are looking for our next exceptional team member to join us on our amazing Team. We are committed to providing you with:

• Generous compensation package
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Discounts with our Crescent managed properties in North America for you & your family members

What will you be doing?

• Assist guests with their food and beverage needs while in the concierge lounge.
• Provide information to guests about
  • local areas (e.g., social, cultural, historical and physical attractions),
  • location and hours of operations
  • all hotel facilities (e.g., the hours of operation, location, daily and weekly events).
  • local area's restaurants and theater/musical productions
  • airline, automobile rental, transportation directions, office services, and beauty/barber establishments.
  • Make reservations and arrangements for events, transportation, local attractions, restaurants, etc. as tours as requested.
  • Procure services, provide information and reserve services and/or use of bonded babysitters, reputable athletic clubs, etc.
  • Comply with unit and brand procedures and standards for check-ins, check-outs, cash handing, etc.
  • Assist guests with other requested services (e.g., mail, faxes, etc.)
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

REQUIRED

SKILLS AND ABILITIES:


Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help co workers with their job duties and be a team player.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work…