Technical Product Manager – Workplace Technology; Advisor

Technical Product Manager – Workplace Technology (Advisor) page is loaded## Technical Product Manager – Workplace Technology (Advisor) remote type:
Flex locations:
Reston, VA:
Washington, DCtime type:
Full time posted on:
Posted Todayjob requisition :
JR1802

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to home ownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home.

Job Description As a valued contributor to our team, you will advise the team on processes and methods for building, developing, or designing functionality for a product, as well as create processes and procedures for the ongoing implementation, enhancement, or maintenance of existing products.## THE IMPACT YOU WILL MAKEAs a valued colleague on our team, you will lead the strategy, implementation, and lifecycle management of workplace technology platforms, including the implementation of Service Now Workplace Service Delivery (WSD) modules and Microsoft Places.

You will work across Digital Workplace, HR, Network, Security, and Legal teams to ensure features are delivered effectively, dependencies are managed, and roadmaps are aligned with enterprise goals.

You will have the flexibility to make each day your own, while working alongside people who care, so that you can deliver on the following responsibilities:## ## Responsibilities
* Drive the product strategy and roadmap for Service Now WSD and Microsoft Places, ensuring alignment with business objectives and user needs.
* Manage the full product lifecycle—from ideation and design through implementation, enhancement, and ongoing maintenance for Workplace technology:
Conference Room technology, sensors, digital employee experience platforms, business platforms.
* Collaborate with cross-functional teams to identify and manage technical, legal, and operational dependencies.
* Lead implementation planning, including configuration, testing, rollout, and change management.
* Ensure compliance with enterprise security, privacy, and legal standards.
* Monitor adoption and performance, using data to inform continuous improvement and future roadmap decisions.
* Support product communications, training, and stakeholder engagement.## ## THE EXPERIENCE YOU BRING TO THE TEAM### Minimum Required Experiences:
* 6+ years of experience in technical product management, preferably in enterprise workplace or IT platforms.
* Strong understanding of Service Now (especially WSD modules) and Microsoft ecosystem (including Places, Teams, Outlook).
* Experience working in Agile environments (Scrum or Kanban), with exposure to development practices and tools.
* Proven ability to work respectfully and cooperatively with people across different functional expertise.
* Excellent communication and stakeholder management skills.
* Experience managing demand, releases, and backlog across multiple teams.### ### Desired Experiences:
* Bachelor’s degree or equivalent.
* Experience using JIRA, Aptio Target Process, or similar product management tools.
* Familiarity with IT audit practices and enterprise compliance frameworks.
* Skilled at breaking down complex issues and presenting insights in a clear, engaging format.
* Experience managing customer interactions and support channels.
* Exposure to Lean management principles and continuous improvement practices.## ## TOOLS
* Skilled in Excel and other data analysis tools.
* Familiarity with Service Now configuration and reporting.
* Experience with Microsoft 365 tools and workplace analytics platforms.

Qualifications

Education:

The future is what you make it to be. Discover compelling opportunities at  most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard…