Sr. ServiceNow Developer​/Platform Engineer

If you're a tech aficionado with a passion for making a difference, this is your chance to shine. Apply now and be part of something extraordinary!

The Senior Engineer - Service Now Platform role will involve overall platform implementation, driving innovation, ensuring system optimization, and be responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership, architecture and development skills to guide technical teams and business stakeholders.

A $1.5B+ globally recognized, publicly traded company with a long-standing presence in internet infrastructure and cybersecurity.

At this company, you will enjoy competitive perks like stock options, bonuses, employee stock purchase plan and comprehensive benefits, all while collaborating with top-tier professionals in a dynamic environment. Join a global team where you will make a direct impact on security and innovation. With a hybrid, flexible work model and a commitment to work-life balance, you'll have the freedom to shape your career while contributing to society.

Reston, VA. This is a flexible hybrid (2x/wk in office) role. Must reside within a reasonable commute to Reston, VA (preferred) or motivated to relocate to the area from within the USA, PRIOR to joining (with company assistance). This is an excellent place for an IT professional to work and live. The area was master‑planned to balance work, life, and nature, and it offers parks, lakes, and trails, great schools, a walkable town center with shops, restaurants, and entertainment and access to the Metro Silver Line for easy commuting into D.C.

• Platform Strategy (Service Now)
• Service Now Implementation & Optimization
• Leadership
• Stakeholder Engagement & Communication
• Continuous Improvement

• Lead the overall design of the Service Now platform, ensuring alignment with business goals and industry and technical best practices
• Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using Service Now platform
• Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance
• Lead the design of workflows, integrations, and modules to extend the Service Now platform’s capabilities
• Drive the end‑to‑end implementation of Service Now solutions, focusing on Core foundation, ITSM, ITAM, SecOPs, GRC, TPRM, and other relevant modules
• Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards
• Provide technical guidance to configure, customize, and develop on the Service Now platform based on business needs
• Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders
• Understanding of Dev/Ops in regard to Service Now automations
• Provide process governance and technical best practices
• Offer mentorship and guidance for a team of Service Now engineers
• Work closely with cross‑functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success
• Meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker
• Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes
• Coordinate with Service Now team management to ensure clear communication regarding project status, challenges, and milestones
• Establish technical governance and best practices to continuously improve platform performance and operational efficiency
• Stay current with the latest Service Now trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform
• Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems

• 10+ years of experience with Service Now platform development, including deep technical expertise in ITSM, ITAM & CMDB
  . Additional experience with ITOM, Sec Ops and GRC is a plus.
• Strong understanding of CMDB,…