Workflow Support Specialist; WSS

Reston, VA, USA

Full‑time

FLSA Status:
Exempt

Clearance Requirement:
None

Founded in 1989, SOSi is among the largest private, founder‑owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.

SOS International LLC (SOSi) is seeking a Workflow Support Specialist (WSS) to support a US Government Client. The WSS will be the tools expert for the contract, providing expertise on the tools and workflows for the contract. The WSS will also ensure disparate data collection, preparation, exploitation, and reporting processes are efficient and operational.

• Assist with technology‑based efforts, documenting and automating workflows, troubleshoot problems.
• Use data science methodologies to change and evaluate collections and utilize HLT to support translation projects.
• Execute tactical data quality control.
• Possess good command of the foreign media landscape in data handling technologies.

• High School Diploma.
• 7 years of relevant experience, including managing workflows with multiple tools and processes.
• Experience with establishing and documenting repeatable workflows, automated data collection, and data handling.
• Proficiency with Microsoft Teams, Excel, and Word.
• Able to learn new tools and processes quickly and pivot to train others.
• Excellent written and oral communication skills, ability to engage collaboratively and effectively in a virtual environment within a diverse team.
• Strong time and task management skills.

• Bachelor’s Degree and five years of relevant experience.
• Experience with OSINT collection and translation of foreign media materials into English.
• Experience with machine translation tools.
• Foreign language capabilities at the proficient level (ILR 3/3+) or Advanced level (ILR 4/4+).
• Experience supporting the Intelligence Community (IC).

• Candidates must be US‑based.

All interested individuals will receive consideration and will not be discriminated against for any reason.

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.