Senior ServiceNow Developer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

As the top‑ranked Service Now solution provider, we offer federal agencies the deepest capabilities, resources, and experience for their projects. Join our team as a developer implementing Service Now for a large federal agency. This role demands deep expertise in Service Now architecture, secure platform operations, and agile delivery. You’ll lead the development of scalable, compliant solutions across ITSM, ITOM, and custom applications, while mentoring junior developers and driving Dev Sec Ops  practices.

• Architect and implement Service Now solutions across ITSM, ITOM, CMDB, and scoped applications
• Design, code, and deploy custom Service Now applications and integrations
• Analyze requirements, user stories, and wireframes in a cross‑functional agile team
• Develop workflows, business rules, UI policies, and automation using Flow Designer and Integration Hub
• Lead Service Now upgrades, patching, and module deployments
• Perform code reviews, define development standards, and enforce security best practices
• Troubleshoot and resolve platform issues; ensure stability and performance
• Author technical documentation and provide training to stakeholders
• Maintain strict compliance with RMF, FedRAMP, and other federal security frameworks
• Support software accreditation and maintain application integrity

• 5 years of experience with Service Now development
• Service Now Certified Application Developer and/or Certified System Administrator (must be current)
• Strong proficiency in JavaScript, Glide APIs, and Service Now Studio. Experience with ITSM, ITOM, CMDB, Flow Designer, and Integration Hub.
• Familiarity with Agile/Scrum methodologies and Dev Sec Ops  principles
• Experience with RMF and federal software accreditation processes

• Additional Service Now certifications (e.g., ITOM Specialist, Performance Analytics, HRSD)
• Experience with FedRAMP, NIST, or DoD compliance frameworks; knowledge of CI/CD pipelines and Dev Ops tools
• Experience integrating Service Now with external systems (REST/SOAP APIs)
• Prior experience supporting federal agencies or defense programs
• Proven leadership in technical teams, including mentoring, code reviews, and performance feedback
• Excellent communication, documentation, and stakeholder engagement skills
• Bachelor’s degree

• Active TS/SCI clearance with polygraph is required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia
. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here:  We accept applications on an ongoing basis and there is no fixed Final date to receive applications.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Washington, Vermont, and the District of Columbia is:

$127,100—$161,100 USD

As a company wholly dedicated to serving the US federal government, we bring together…