Technical Program Manager

Our Customer Experience (CX) team is the engine behind delivering strategic value and critical business services to our customers. We combine the power of Cisco’s ecosystem, sophisticated analytics, and cross-functional expertise to ensure our customers’ critical programs achieve success. Our teams lead operational governance, planning, and relationship management. We act as the primary liaison between customer leadership and Cisco’s internal teams, ensuring that every project is not only delivered with precision but is also aligned with the customer's broader business and mission objectives.

As a Program Manager on our CX team, you will serve as the strategic orchestrator for complex programs that directly impact the missions of our veterans and military service members! You will also lead the cradle-to-grave delivery of high-stakes, large-scale initiatives, ensuring they remain on scope, on budget, and fully aligned with business outcomes. Our PMs are pivotal in driving AI-optimized delivery strategies and encouraging executive-level partnerships.

By integrating technical insight with expert program governance, you will influence innovation and ensure our solutions address the most pressing challenges facing our customers today!

• Must possess a current U.S. Government DoD TS/SCI with FSP Security Clearance
• 10 years of demonstrated experience in Technical Program and/or Project Management
• Technical Program and/or Project Management experience within critical, classified networks is required
• Project Management Institute (PMI) Project Management Professional (PMP) Certification required

• Experience owning the end-to-end delivery of large-scale projects, ensuring strict adherence to operational standards and seamless cross-functional coordination to ensure consistent delivery excellence, program profitability, and high levels of customer satisfaction
• Track record of orchestrating large-scale, strategic programs that align with complex contracted business outcomes and operational governance
• Proficiency in aligning customer requirements to scope and delivery plans, ensuring the appropriate resources are engaged to meet specific program and project needs
• Dedication to driving continuous improvement by employing AI-optimized solutions and adopting technological transformation to improve customer value and project results

* LI-VL1 #CJ #PSJF #PSNSO

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.

Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or…