Summer Intern, Configuration Analyst; Reston, VA)

ICF is seeking a Configuration Analyst Intern to work within a dynamic and highly innovative team environment in our Utility Programs and Services group. The Configuration Analyst Intern will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.

Our summer internship is full-time for 10-weeks beginning in early June and ending in early August. Work may be performed in a hybrid capacity from Reston, VA.At this time, we are unable to provide relocation nor housing assistance.

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
• Communicate regularly and effectively with team members as to the status of various tasks, including leading status update meetings
• Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
• Develop an understanding of the client processes and procedures and help identify improvements relative to technology
• Understand the capabilities and application of ICF’s IT systems and support a team of senior technologists to deliver solutions for clients
• Be the first point of contact for users experiencing issues or requesting updates, provide one-on-one technical assistance and/or delegate tasks to the appropriate contact as necessary
• By start date at least 30 credit hours in Computer Science, IT, or related subjects
• U.S. Citizenship or Permanent Work Authorization is required per Federal contracts

What we would like you to have:

• Experience in MS Office products, such as Excel, Visio, Teams and Power Point
• Strong customer service focus, project planning, attention to detail and organizational skills
• Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus