Tier 1 Service Desk Officer — Government IT; Reston
Listed on 2026-10-13
-
IT/Tech
HelpDesk/Support, IT Support
AT&T Global Public Sector is seeking a Service Desk Officer to deliver Tier 1 support for mission-critical IT infrastructure from Reston, VA. You will handle inquiries via phone, email and tickets, and coordinate with senior staff for escalations.
The role requires strong verbal and written communication, general IT knowledge, and the ability to work in a team environment. Compliance with IAT Level 2 is mandatory, with CE training/certification available.
For the Tier 1 Service Desk Officer — Government IT (Reston) position at AT&T, we are reviewing applications now.
We appreciate your interest in this position.
Join AT&T and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Tier 1 Service Desk Officer — Government IT (Reston) role at AT&T, based in Reston, VA, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).