Workflow SME
Listed on 2026-10-13
-
IT/Tech
IT Consultant, Information & Knowledge Management, IT Business Analyst, Systems Analyst
The Leidos Health and Services Sector is seeking an Application Workflow SME who will provide expertise ECM / BPM products especially Open Text App Works and Content Server. The SME shall provide Government and other technical teams with analysis and recommendations to best utilize the EIM / BPM COTS products to best meet application workflow requirements. SME will also provide Government with analysis on how best to utilize COTS products based on current and future versions.
CandidatesMUST:
Be local to the DC metro area for onsite meetings with the customer
AND US Citizenship with the ability to obtain a Public Trust position.
This is a full-time key personnel position contingent upon contract award.
Responsibilities- Provide expertise in enterprise content management (ECM) and business process management (BPM) products, especially Open Text App Works and Content Server.
- Give the Government and technical teams analysis and recommendations on how best to use the EIM/BPM COTS products to meet application workflow requirements.
- Advise the Government on how best to use COTS products based on current and future versions and recommend an optimal upgrade cadence for each product.
- Assess the impact of new workflow requirements on the production platform, and support level-of-effort estimates for small, medium, and large workflow implementations.
- Work with the functional community to improve user workflows and the user interface, including wireframes, data models, and proof-of-concept builds.
- Support records management capabilities that meet NARA and DoDI 5015.02 requirements, including the HAIMS, DMACS Archive, and FILER migrations.
- Coordinate with Open Text Professional Services on activities that need manufacturer expertise.
- Support training materials, user guides, and system administrator guides when workflow functionality changes.
Bachelor of Science (BS) in Computer Science; master’s degree desirable
10+ years of technical experience related to Health IT and secure automated enterprise content management systems implementation
CompTIA Security+
5+ years of experience in Content Management Systems & Business Process Management
Required Skills- Deep knowledge of Open Text App Works and Content Server OR hands experience with other low code no code platform (i.e. power platform, appian, servicenow, etc)
- Ability to translate business workflow requirements into ECM/BPM solutions.
- Strong written and oral communication skills, including advising Government stakeholders.
- Highly preferred Open Text certification (Content Server or App Works)
- Highly preferred experience in implementing large-scale ECM products (Open Text Content Suite and / or App Works preferred)
- Experience with NARA / DoDI 5015.02 records management.
- Experience with the Defense Health Agency or Military Health System.
- Must be able to obtain and maintain a favorably adjudicated background investigation for an ADP/IT-I or ADP/IT-II position designation (Tier 5 or Tier
3), and a DoD Common Access Card (CAC). - Must complete DoD/DHA-required HIPAA and Privacy Act training and sign a DHA Non-Disclosure Agreement before starting work.
- Must hold a current CompTIA Security+ certification in compliance with DoD 8570.01-M / DoDD 8140.01 cybersecurity workforce requirements at contract start.
If you’re looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We’re not hiring followers. We’re recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We’re already at step 30 - and moving faster than anyone else dares.
Original Posting:October 8, 2026
For U.S. Positions:
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range $ - $
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).