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Tier 2 Service Desk Engineer - On-Site

Job in Reston, Fairfax County, Virginia, 22090, USA
Listing for: Sharp Solutions Inc
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 66000 USD Yearly USD 52000.00 66000.00 YEAR
Job Description & How to Apply Below

SSi is seeking a Service Desk (Tier
2) staff for an on-site role in Reston, VA. The candidate will diagnose, distribute, and track IT and non-IT service requests, following ITIL/KCS/HDI practices. responsibilities include on-site support, AD/password resets, MDM, and user provisioning.

Qualifications include 2+ years in help desk, a related Bachelor's degree preferred, and experience with Remedy/Footprints/Bomgar and Google tools. A strong communicator and team player is required.

This opening is for the Tier 2 Service Desk Engineer
- On-Site Reston role at Sharp Solutions Inc.

The Tier 2 Service Desk Engineer
- On-Site Reston role at Sharp Solutions Inc is now open for applications in Reston, VA, United States.

Join us at Sharp Solutions Inc as our next Tier 2 Service Desk Engineer
- On-Site Reston in Reston, VA, United States.

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